Retail Demand Planning Analyst

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

This CPFR team member will be responsible for strategic North America retail customers to drive CPFR process, including, but not limited to, customer demand management, forecasting, and supply commit resolution. The successful team member is expected to partner with Sales teams and directly interact with customers as well as internal cross functional teams across the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·       Works directly with customers and Sales team to drive weekly consensus demand forecast and replenishment process

·       Proactively working with customers regarding in-stock requirements and product transition timeline

·       Provides quarterly business targets aligning to market demand, customer requirement and company goal

·       Reports weekly customer sell-in and sell-thru performance.  Work closely with sales manager(s) analyzing key data metrics.

·       Analyze weekly demand vs supply misalignment and work with Supply organization to recover supply issues.

·       Ensures regular and effective communication with customers, sales and internal cross-functional teams to maintain alignment across all key stakeholders

Qualifications

·       University Degree

·       5+ years relevant experience

·       Experience with operational issues associated with order management, background in managing sales order backlog, scheduling orders, solving daily customer problems

·       Working knowledge of retail business, channel inventory fulfillment and consumption trend analysis

·       Knowledge of MRP and order fulfillment process

·       Experience in SAP/Oracle ERP

·       Knowledge of Microsoft Office Package [Excel, Word, Outlook, PowerPoint]

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Equal Employment Opportunity is the Law poster.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, r