Program Assistant, Kelowna Site FP PG and Faculty Development SMP

Staff - Union

Job Category

BCGEU Okanagan Support Staff

Job Title

Program Assistant, Kelowna Site FP PG and Faculty Development SMP

Department

Administrative Support Interior | Medical Postgraduate | Faculty of Medicine (Amy Zimmer)

Posting End Date

May 27, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

This position is located within a health-care facility, therefore, the successful candidate will be required to provide verification of full vaccination against Covid-19 provided prior to the start date, as required by a provincial health mandate.

This position is part-time salaried 0.8 FTE and the full-time salary range will be prorated accordingly.

Please include a cover letter with your application.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Background:

The Faculty of Medicine delivers Postgraduate Medical Education (PGME) in Family Practice and over 80 specialty and subspecialty programs recognized by the Royal College of Physicians and Surgeons of Canada and the College of Family Physicians of Canada. Within the Interior Health region, there will be seven family practice sites through the Interior as of July 2024; the Kelowna Rural and Regional streams operate from the Clinical Academic Campus at KGH.

The Southern Medical Program (SMP) is one of four distributed Medical Undergraduate Programs (MDUP) within the University of British Columbia’s Faculty of Medicine.  The program is delivered in partnership with the University of British Columbia (UBC), the University of Northern British Columbia (UNBC) and the University of Victoria (UVic) and in close collaboration with the Interior Health Authority (IH).  The SMP delivers its education and training at five primary education sites at UBC Okanagan, Kelowna General Hospital, Vernon Jubilee Hospital, Royal Inland Hospital, and Kootenay Boundary Regional Hospital in addition to regional and community hospitals, community health centers, and family physician offices in 30 different communities.

JOB SUMMARY

The Program Assistant provides diversified and complex administrative support for the Family Practice (FPPG) Postgraduate Program and Faculty Development activities for the Southern Medical Program (SMP) at the Kelowna Site.  The incumbent is responsible for core operational functions of the FPPG program at the site: they will coordinate the resident academic and clinical experiences, implement procedures and processes, facilitate faculty leadership initiatives, and advise learners. The incumbent is given varying degrees of latitude for exercising independent initiative and judgement to develop operational procedures, determine priorities, and coordinate program deliverables.  Administrative staff in the FPPG program are required to have an extensive understanding of programmatic, site, and Faculty of Medicine (FOM) policies and procedures. Additionally, incumbents will develop a large network of relationships with stakeholders within the Health Authorities, Hospital Departments, UBC units, and Faculty of Medicine Undergraduate and Postgraduate Offices.

ORGANIZATIONAL STATUS

This position reports to the Manager, Postgraduate Medical Education (PGME) Interior. The incumbent will also receive direction from the Kelowna FPPG Site Coordinators, Faculty Leadership, as well as the Department of Family Practice administrative leaders.  

The incumbent will work closely with Faculty Leadership, Program Managers, Program Administrators, Clinical Faculty, and Interior Health Administrators. The incumbent interacts independently with the FoM Postgraduate Medical Education and Faculty Development offices, residents, medical students, clinical faculty, as well external organizations such as The College of Physicians and Surgeons of British Columbia, and Resident Doctors of BC. 

WORK PERFORMED

FP PG Program Delivery:

• Administers work flow and designs operational processes
• Responds to complex inquiries and triages dynamic, sensitive, and confidential issues in varying domains such as resident performance, preceptor issues, financial concerns and other elements of program delivery
• Supports the Site Director (SD) and residents in navigating/interpreting University, Faculty of Medicine, and P