Senior IT Business Analyst

About Acadia Pharmaceuticals

Acadia is advancing breakthroughs in neuroscience to elevate life. Since our founding, we have been working at the forefront of healthcare to bring vital solutions to people who need them most. We developed and commercialized the first and only FDA-approved drug to treat hallucinations and delusions associated with Parkinson’s disease psychosis, and the first and only approved drug in the United States and Canada for the treatment of Rett syndrome. Our clinical-stage development efforts are focused on Prader-Willi syndrome, Alzheimer’s disease psychosis, and multiple other programs targeting neuro-psychiatric and neuro-rare diseases. For more information, visit Acadia.com and follow us on LinkedIn and X.

 

Please note that this position is based in our upcoming South San Francisco, CA office. Acadia's hybrid model requires this role to work in our office three days per week on average.

The Senior IT Business Analyst works closely with IT Business Partners to define and document key processes, requirements, knowledge articles, and user documentation. The Sr. IT Business Analyst will work both on projects, as a critical team member, and with operational teams to identify communication and training to help ease the introduction of new technologies and to further improve operational processes.

Primary Responsibilities:

• Work with Business and IT Business Partners to help define and document business processes and requirements including, but not limited to, data flow, data storage, application usability, reporting, and analytics
• Support project management in the implementation of technology solutions according to Acadia’s software development lifecycle (SDLC)
• Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
• Create training materials, “How To’s,” and knowledge items to ease user adoption of new technology
• Create detailed user acceptance testing (UAT) scripts and facilitate UAT with business partners
• Define, coordinate, and execute system integration testing to ensure solutions are built to requirements and specifications
• Facilitate resolution of Tier 1 and 2 application issues for Business Partners and escalate to vendor support as needed
• Function as operational lead for existing systems including holding recurring operational meetings with Business Partners and vendors, tracking and evaluating change requests, initiating change controls for implementation of changes, coordinating routine system patches and escalating issues to IT Business Partners
• Conduct source systems data quality analysis as needed
• Define standard operating procedures and perform periodic review activities for systems
• Other duties as assigned.

 

Education/Experience:

• Bachelor’s degree in Information Systems or a related field.
• Targeting 5 years of applied work experience. An equivalent combination of relevant education and applicable job experience may be considered.

 

Skills:

• Ability to be highly organized, self-motivated with the capability to prioritize projects and workload.
• Excellent attention to detail
• Excellent interpersonal and communications skills, including tact, diplomacy, and flexibility.
• Excellent skills in defining and documenting processes, requirements, and training materials.
• Previous Pharmaceutical experience preferred or a desire to learn in a pharmaceutical environment.
• Must be able to travel domestically on occasion.

Physical Requirements

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to twenty pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.

 

 

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In addition to a competitive base salary, this position is also eligible for discretio