Receptionist and Data Entry Clerk

Description

Reception: 

1. Provides superior customer service; answers phones and greeting parents, children, and other individuals entering the facility in a courteous, helpful, professional manner. 
2. Directs visitors by maintaining employee and department directories; giving instructions – sign-in log. 
3. Maintains security by following procedures; monitoring logbook; updating emergency contact binders; notify staff to receive incoming guests. 
4. Responsible for various office duties including sorting and distributing mail/deliveries; faxing; filing; preparing reports, letters, and other documentation. 
5. Maintains staff call out logs and reports to supervisors upon entry. 
6. Accurately prepares and maintains billing statements, records payments, receipts and other transactions related to the program operations. 
7. Maintains safe and clean reception area by complying with procedures, rules, and regulations. 
8. Assist in updating monthly fire drill log. 
9. Maintains all information board in the lobby clean and with up-to-date information.  

Data Entry (comprises 60% of job duties): 

1. Will enter daily attendance for all programs.  
2. Will enter daily meal counts for all programs.  
3. Will enter In-kind for all programs. 
4. Will Scan and upload application documents to the system under child's profile and place documents under correct tabs. 
5. Will prepare and submit requested reports of all systems. 
6. Complete any other duties as assigned by the Administrative and Data Management Specialist. 

Requirements

• Highschool diploma or Equivalency.  
• Minimum of 1 year of data entry experience. 
• Strong written and verbal communication skills.  
• Attention to detail and accuracy. 
• Ability to converse, read and write Spanish and English (preferred). 
• Ability to meet deadlines consistency. 
• Strong Customer Service and orientation Skills. 
• Commitment to dual language learning (English and Spanish). 
• Intermediate to advanced computer skills, internet, and e-mail. 
• Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required). 
• Possess or ability to secure a Driver’s License and insurance (preferred). 
• Ability to secure health clearances every two years and TB once (required). 
• Proficiency in Excel, Powe point and Microsoft Office, Salesforce. 

 Physical Demands:  

• Ability to lift up to 25 pounds 
• Ability to climb steps.