Maintenance Supervisor - Graduate by Hilton East Lansing

Collegiate Hotel Group® is seeking a Maintenance Supervisor to join Graduate by Hilton East Lansing and its brilliant team of hospitality enthusiasts. 

 

 

JOB DUTIES AND RESPONSIBILITIES  

• In the absence of the Director of Engineering, the Supervisor will assume the administrative, financial, and operating aspects of the hotel for the Engineering department 

• Maintains high morale for engineering shift, teaching engineering staff how to maintain and repair equipment, soliciting suggestions or input from other members of the Engineering team as well as coaching or counseling team members effectively 

• Champions ALICE Metrics and regularly checks “Maintenance and Housekeeping Top 20’s Report” to track defects and create processes to proactively resolve top reported issues in Guest Rooms through the Preventative Maintenance Process. 

• Tracks ALICE Response Time metric and creates operational efficiency/ awareness through the creation/ implementation of SOP’s (Training, weekly/ daily focus areas, reporting, etc.) 

• Ensures fulfillment of proactive preventative maintenance programs to brand standards including laundry equipment, heating and air conditioning units, ice machines, fire extinguishers/smoke alarms, plumbing  

• Reports, responds to, repairs and/or inspects and performs general maintenance in guest units, buildings, pools, and common areas 

• Will have a working knowledge of the use of hand tools and power tools, as well as for repairing and troubleshooting carpentry, plumbing, electric, and HVAC issues 

• Performs maintenance to plumbing such as pipes, drains, faucets, disposals, showers, tubs, etc. 

• Prevents and troubleshoots electrical issues on equipment, fixtures, outlets and switches 

• Assists the Director of Maintenance with maintaining a current inventory of all supplies  

• Assists the Director of Maintenance with maintaining a work order assignment program for completed and pending work orders.  

• Prioritizes and completes work orders in a timely manner. Monitors all deficiencies.  

• Ensures swimming pool and spa maintenance duties are performed according to brand standard and health department regulations  

• Maintains the hotel grounds, curb appeal and building exteriors