Sr. Product Manager

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

In this position...

As a Senior Product Manager for Fleet Management, you will lead the strategy and execution of a unified digital ecosystem. Your mission is to transform complex fleet data into a collection of intuitive tools and actionable insights modules that empower fleet managers to optimize their operations, reduce costs, and improve driver safety.

This role is a Hybrid work model (in office 4 days per week) in Dearborn, MI or Palo Alto, CA

What you'll do...

Product Strategy & Vision: 

• Modular Roadmap: Define and execute a strategic roadmap for a suite of fleet management tools and insights modules, ensuring a unified and scalable user experience. 

• Discovery: Conduct deep-dive user research to identify friction points in fleet workflows and translate those needs into high-impact product features. 

• Backlog Management: Own the product lifecycle from ideation to launch, maintaining a prioritized backlog and authoring detailed PRDs. 

User Experience & Insights:  

• Data Visualization: Partner with Design to "bring data to life," creating insights modules that allow managers to quickly interpret KPIs and take immediate action.

• Tooling Excellence: Collaborate with Engineering to build a modular UI framework that provides a consistent experience across different fleet management functions. 

Cross-Functional Leadership: 

• Stakeholder Alignment: Work closely with Operations, Account Management, and Marketing to ensure product releases align with business goals and customer expectations. 

• Go-to-Market: Lead product launches by facilitating training and communications for internal teams to ensure seamless customer adoption. 

• Ecosystem Integration: Ensure the fleet toolset integrates effectively within the broader digital ecosystem and supports multiple user personas.

Data-Driven Optimization: 

• Instrumentation: Partner with Analytics teams to ensure proper site instrumentation, providing visibility into how fleet managers interact with specific tools. 

• Performance Tracking: Utilize usage analytics, NPS, and customer feedback to measure the success of specific modules and identify areas for iterative improvement. 

You'll have...

• Bachelor's degree in business, Computer Science, Design, or related field.
• 5+ years of Product Management experience, preferably in B2B, SaaS, or Logistics.
• UX Focus: Proven track record of developing customer-facing interfaces and managing complex user personas.
• Data Literacy: Demonstrated ability to translate large datasets into simplified, actionable dashboard experiences.
• Matrix Navigation: Ability to lead through influence in a highly matrixed environment, managing multiple stakeholders and technical dependencies.
• Familiarity with modern product tools: JIRA, Figma, Google Cloud, and GitHub.
• Strong understanding of API-driven architectures and modular design systems.

You may not check every box, or your experience may look a little di