Head of Digital & Strategy

Make a Meaningful Impact Every Day!

At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters. 

Our Mission: To help people live a life of their choosing, regardless of age or ability. 

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2025/2026—a distinction reserved for top employers committed to outstanding employee experiences.

The Head of Digital & Strategy leads GTI’s continued evolution toward a product-driven organization, establishing modern product management practices and aligning technology investments with strategic priorities. This role drives a structured, scalable approach to product development and ensures effective execution through close partnership with the cross-functional organization.

The Head of Digital & Strategy plays a central role in shaping how digital initiatives are defined, prioritized, and delivered across GTI’s diverse, state-specific operating environment, enabling consistent delivery of high-impact, business-aligned solutions. 

Responsibilities  

• Establish and lead a best-in-class Product Management function, including operating model, governance, and talent  
• Define and evolve product strategy aligned to business objectives and customer needs  
• Drive adoption of modern product management practices, including roadmapping, backlog management, and customer-centric design  
• Define prioritization frameworks to align strategic initiatives with business and operational needs  
• Partner with business and technology leadership to align product development with business value and long-term platform strategy  
• Drive alignment across product, engineering, and operations to enable coordinated, scalable delivery  
• Oversee Launch & Enablement team to support effective rollout and adoption of solutions  
• Serve as a strategic partner to the CEO and executive team on product direction and transformation priorities 

Requirements  

• 12+ years of experience in product management, digital strategy, or related leadership roles  
• Proven experience building and leading product management functions and operating models  
• Experience defining product strategy and aligning technology initiatives with business objectives  
• Experience leading enterprise-wide digital transformation or modernization initiatives 
• Strong experience in prioritization, roadmap development, and delivering complex, cross-functional initiatives  
• Experience working across business, technology, and operations in a multi-stakeholder environment  
• Familiarity healthcare insurance programs (e.g., Medicaid), business administration, and enterprise platforms (e.g., ERP, claims, payroll, tax, customer-facing systems) preferred 
• Experience operating in regulated and/or multi-region environments preferred 
• Demonstrated ability to influence executive stakeholders and drive alignment across teams  
• Strong communication and leadership skills 

Location  

• Hybrid (Executive leadership presence preferred; flexibility based on candidate) 

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people a