Senior Business Systems Analyst

Company Description

Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world leading MCUs, SoCs, analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world’s leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you.

Renesas employs roughly 21,000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements: Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in, and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. At Renesas, we want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what’s next in electronics and the world.

Job Description

• System Administration: Perform day-to-day administration tasks, such as user account management, access control, and system monitoring, to ensure the stability and security of applications
• Upkeep: Coordinate and apply software updates, patches, and security fixes to applications in a timely manner to address vulnerabilities and maintain compliance with security policies. Building and maintaining robust dataflows that connect to the data sources such as SQL servers or direct data access to databases and cloud services
• Application Support: Provide technical support for a wide range of software applications used across the organization, including troubleshooting issues, resolving user queries, and ensuring timely resolution of incidents.
• Issue Resolution: Investigate and analyse software-related issues reported by users, identify root causes, and implement effective solutions to prevent recurrence.
• System Maintenance: Perform routine maintenance tasks, such as software upgrades, patches, and configurations, to ensure optimal performance and security of applications. Develop/modify procedures, packages, and functions in the database environment
• Documentation: Create and maintain documentation related to application support processes, troubleshooting procedures, and system configurations to facilitate knowledge sharing and efficient problem resolution.
• Collaboration: Collaborate with cross-functional teams, including developers, system administrators, and business analysts, to address complex issues and implement enhancements to applications based on user feedback and business requirements. Handle ad hoc user data requests
• Analysis: Visualize and present data in a clear and compelling way; Performing ad-hoc reporting to support the business and help in data-driven decision making.

Qualifications

• Bachelor’s degree in computer science, Information Systems, or related field
• 5+ years of experience in database management and PowerBI development; Experience in IT System administration & support roles, with a focus on application support and troubleshooting.
• Technical Skills:
  • Good understanding of relational databases (SQL Server, Oracle)
    • Strong SQL Server knowledge, SSIS, SSAS skills.
    • Good to have knowledge of SSAS cubes.
  • Proficiency in supporting and troubleshooting enterprise-level software applications with ability to modify procedures in Oracle and SSIS in SQL Server
  • Knowledge of ITIL framework and incident management processes.
  • Familiarity with ticketing systems (e.g., ServiceNow, JIRA) for managing support requests.
  • Knowledge of PBI and DAX language preferred with ability to debug Power BI dashboards and modifying existing Power BI dashboards.
  • Working knowledge of database tools and platforms, such as Polarion, PPM suite, Teams, SharePoint, Power intranet, and ViFlow preferred (Not required)
  • Good knowledge of Excel preferred (Proficient in advanced Excel features) with strong data analysis and visualization skills

Other Requirements

• Excellent communication and collaboration skills
• Attention to detail
• Excellent problem-solving abilities
• Must be willing to work independently and be an excellent team player.
• Must be willing to support systems after regular work hours.

Additional Information

The expected annual pay range for this position is $76,000 - $95,000. This position is also eligible for STI bonus opportunities and