Operations Team Lead

Essential Job Functions 

• Leads operations team and disseminates activities on a day-to-day basis
• Drives product KPI compliance and milestone updates
• Supports relationships with key customers and key suppliers resolving concerns, interacting with customer service, operations and sales personnel to resolve any conflicts on a timely basis.
• Audits import documentation.
• Leads team in obtaining and processing of Customs Release and other government agency releases as appropriate, arranging delivery, and invoicing shipments according to SOP
• Leads coordination of the release of goods from the carrier, customs or other governmental agency examinations that may be required
• Other duties as assigned

Physical Requirments 

Position may require extended periods of sitting, computer use, standing and walking.  Some light lifting may be required in some instances

Other Skills & Abilities

 

• Understanding of Customs regulations, tariffs and interpretations
• Excellent oral and written communication skills.
• Must have excellent client service skills, responding promptly and professionally to client needs and requests for service and assistance.
• Ability to add, subtract, multiply and divide using units of U.S. currency, weight, volume and distance measurements
• Experience with word processing, spreadsheets, email and various PC based software.
• Must be detail oriented with good organizational skills
• Strong computer skills

 

Education & Experience 

• High School Diploma or GED
• Minimum 5 years related experience.
• Minimum 3 years industry experience preferred.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.