Director, Management Consulting

Job Summary:

The Director, Procurement Transformation (Ivalua) is responsible for planning, managing, executing and leading a team of staff in source-to-pay technology engagements, including business process documentation and optimization, system selection, design, configuration, testing, change management, user enablement, and post go-live support to meet client business needs. The position coordinates closely with BDO ERP, MRP, HRIS, and CLM solution teams on comprehensive technology solutions for BDO clients. 

Job Duties:

Engagement Management:

• Drives professional, exceptional, high quality client service
• Leads functional and technical response for RFx events and as part of client proposals, including providing S2P inputs for multi-system transformation opportunities
• Oversees planning and execution of requirement discovery, future state design, and testing sessions to enumerate client needs, and translate those into technical requirements and configuration recommendations
• Executes source-to-pay process improvements and organizational transformation activities as part of strategic transformations
• Manages user adoption and enablement of procurement and sourcing applications via change management and hypercare
• Defines client measures of success and ensure delivery against those objectives
• Identifies, grows, and maintains strategic relationships with client personnel and technology partners
• Serves as a high-level contact for clients regarding all questions and information for their transformation program, including progress, challenges encountered, issues identified, and business case tracking
• Directs multiple client engagements and underlying economics to ensure engagement metrics are achieved 
• Fosters a positive demeanor, learning attitude and client service mentality with managers, seniors and staff

Business Development:

• Collaborates with practice leadership and BDO technology partners in identifying, pursuing and winning new business opportunities 
• Assists with the expansion of Management Consulting service offerings 
• Develops thought leadership for MC practice by developing whitepapers and presentations on topics relevant to clients and the profession 
• Other duties as required

Supervisory Responsibilities:

• Provides leadership and takes ownership of large projects from start to finish to ensure client satisfaction and to meet the project goals and objectives
• Communicates with BDO senior leadership and client management to meet budget and target dates
• Supervises the workload of Procurement Transformation team members on assigned engagements and reviews work product 
• Ensures Procurement Transformation Managers, Senior Associates and Associates are trained on all relevant software, practice tools and processes 
• Evaluates the performance of Procurement Transformation Managers, Senior Associates and Associates and assists in the development of goals and objectives to enhance professional development
• Acts as mentor to Procurement Transformation Managers, Senior Associates and Associates, as appropriate

Qualifications, Knowledge, Skills, and Abilities: 

Education:

• Bachelor’s degree in Business, Operations, Computer Science, Engineering, or Supply Chain Management, required
• Master’s degree in Business Administration (MBA), preferred 

Experience:

• Seven (7) or more years of experience with source-to-pay processes and eProcurement platform implementations, required
• Five (5) or more years of supervisory experience, required
• Hands-on configuration experience of Ivalua, required, and other S2P platforms, preferred 
• Experience working within a national consulting organization, preferred
• Experience in client marketing and successfully managing multiple client pursuits and proposal efforts, preferred
• Experience with leading implementation of Source-to-Pay modules within leading ERP platforms (e.g. SAP, Oracle, Infor, Deltek, Microsoft Dynamics), preferred
• Experience with designing and piloting Generative AI or emerging AI-enable