Associate Director, Employee Listening Lead, People Science

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary: Join our People Science team as our next Associate Director, Employee Listening Lead, where you’ll play a crucial role in transforming patients' lives through science by enhancing our workforce strategy through the power of employee feedback and data. We are looking for a dynamic leader who can develop and execute a comprehensive and innovative employee listening plan, leveraging various tools and methodologies to drive impactful decisions and business outcomes.

In this role, you will be responsible for leading the administration of employee surveys, manager surveys, focus groups, and organizational network analyses as well as conducting relevant analyses to inform decision-making. Your work will guide decisions to create inclusive, equitable, and employee-focused experiences.

If you are passionate about employee listening, using data to inform strategic decision-making, enjoy collaborating with diverse and skilled people, and want to impact employees and patients alike, this role is for you.

Key Responsibilities:

• Develop and execute a comprehensive employee listening plan, including employee surveys, manager surveys, focus groups, and organizational network analyses.

• Ensure the proper administration and execution of employee listening tools and methodologies.

• Partner with relevant teams including People Analytics, People Services, HR IT teams, and vendors to deliver necessary people-related insights.

• Translate complex data into clear, actionable insights and recommendations for HR and business leaders via data analysis and visualizations.

• Support the HR Leadership Team in identifying business challenges and using data analysis to influence policy, process, or program changes.

• Balance the needs of multiple stakeholders effectively to achieve business objectives

• Communicate effectively with senior executives and the team, balancing tone and content to serve multiple audiences.

• Stay current with emerging trends in employee listening and organizational behavior to continuously improve our strategies and methodologies.

Qualifications & Experience:

• Master’s degree in Human Factors, Cognitive Psychology, Cognitive Science, I/O Psychology, or a related field. PhD preferred.

• 7+ years of experience in employee listening, organizational behavior, or related fields, with a deep understanding of research methods and best practices.

• Proven experience in creating, conducting, and analyzing employee surveys, manager surveys, focus groups, and organizational network data in a corporate environment.

• Strong analytical skills with experience in statistical analysis and data visualization tools.

• Ability to manage ambiguity, work autonomously, stay organized, and multitask in an agile environment.

• Excellent communication skills, with the ability to translate complex data into clear, actionable insights for technical and non-technical stakeholders.

• Experience partnering with cross-functional teams and external vendors to deliver insights and recommendations.

• A strong portfolio demonstrating past work experience and deliverables in employee listening and organizational behavior.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

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