Territory Manager, Owned & Operated

Honor exists to expand the world’s capacity to care.

We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale. 

Founded in 2014, and now a Series E funded “Unicorn” valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.

The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults. 

Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems! 

About the Work:

At Honor, we are redefining what home care can be — blending world-class operations, innovative technology, and compassionate service to transform the industry. Within Honor, the Owned & Operated (O&O) team is at the forefront of this transformation. The O&O business is a critical part of Honor’s future growth strategy.

As Territory Manager, O&O, you will own the growth, operations, and P&L performance of a single territory within Honor’s Owned & Operated business. Reporting to a General Manager within O&O, this role focuses on execution, team leadership, while implementing operational practices that support care quality and outcomes.

This is a hands-on leadership opportunity for a results-driven individual who thrives in a fast-paced environment, dives deep into analytics, and leads teams with purpose—making a tangible difference in the lives of aging adults and their families.

This role requires being onsite within Omaha, Nebraska. 

 

Key Results:

• Growth: Deliver X% growth in hours and revenue in the assigned territory.
• Playbook: Implement metric-driven operating playbooks across sales, recruiting, and care delivery that improve consistency, efficiency, and performance within the assigned territory.
• Team: Support the local leadership bench and frontline team by contributing to hiring the right talent, maintaining performance expectations, and supporting a culture of accountability.

 

Role Responsibilities:

• Business Growth and P&L:
• Support the P&L for the assigned O&O territory, contributing to revenue growth and operational excellence.
• Implement initiatives that contribute to organic YoY growth within the territory.
• Collaborate with management and cross-functional teams to support strategies to increase referral lead generation, improve sales conversion, and engage clients more effectively.
• Operational Excellence:
• Implement operational playbooks that drive consistency and efficiency within the territory.
• Execute standardized processes and resource allocation frameworks.
• Support efforts to standardize reporting and data accuracy within the territory.
• Innovation and Strategy Implementation:
• Support the implementation of new initiatives and operational models within the territory.
• Contribute to data-driven processes within the territory.
• Team Leadership:
• Support and contribute to the development of teams aligned with Honor’s mission.
• Execute goals and expectations set by management within the territory.
• Support collaboration within the territory.

 

Competencies:

• Leads High Performance: Works to achieve goals, supports their team, and contributes to a culture of accountability and results.
• Drives Collaboration: Communicates effectively within the territory and contributes to coordinated execution.
• Champions Change with Purpose: Helps teams adopt new processes within the territory.
• Uses Data for Impact: Leverages operational and financial data to inform territory strategy, translating insights into clear priorities, focused actions, and measurable business results.

 

Qualifications:

• 4+ years of broad operational experience, including contributing to P&L management and leading or directly managing teams.
• Proven success working in a growth-stage environment, taking initiative to improve operations, support change, and drive continuous improvement
• Proven ability to execute territory-level initiatives