About the Team

The Strategy & Operations team is looking for an Associate Manager to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals around preventing Merchant fraud. You'll grow familiar with our three audiences — Consumers, Dashers and Merchants. Most importantly, you'll help promote the delicate balance between providing our Merchants the best experience possible while keeping bad actors at bay.

About the Role

You are a data-driven, truth seeker, strategic operator. You combine business context and analytics to take a problem area and implement a customized solution, while bringing others along in their thinking and creating leverage through their own teams and collaboration within the broader company. Sound like you? Read on…

You're excited about this opportunity because you will…

• Have a chance to define and implement DoorDash’s strategy for Merchant fraud and be responsible for delivering direct business impact to DoorDash
• Build a framework for improved product flows for Doordash merchants, that prevents fraud while also ensuring a smooth experience for good actors, spanning across onboarding and post-onboarding. 
• Enable new partnerships across DoorDash's platform – build solutions to proactively protect new partnerships from a merchant perspective
• Influence and engage across the company – partner with the product, engineering, and analytics teams to establish goals and execute against them 
• Improve through experimentation – use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth

We're excited about you because you have…

• 4-5+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high-growth tech experience preferred  
• Experience leading large cross-functional projects from end-to-end, hitting goals, and succeeding in a team environment
• Proven problem solving and analytical skills; proficiency in SQL and Excel are required
• Bachelor degree required

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.$98,600—$145,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share th