Tactical and Community Response Program Specialist

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Public Safety coordinates the deployment of resources and personnel dedicated to violence prevention for the City of Philadelphia. Within the Office of Public Safety is the Division of Safe Neighborhoods.

Philadelphia’s Division of Safe Neighborhoods (DSN) prioritizes public safety within our communities, with an emphasis on ending gun violence in Philadelphia.

Our objective is to disrupt the detrimental cycle of gun violence by implementing a comprehensive strategy that tackles the root causes and offers rehabilitation and prevention resources. By supporting and expanding upon local innovations that enhance public safety in Philadelphia and building upon evidence and place-based initiatives, DSN aims to create a safe and resilient Philadelphia equipped with the essential resources for achievement.

The Division of Safe Neighborhoods recognizes the significant impact of trauma on perpetuating gun violence. Consequently, as a social support initiative, DSN prioritizes addressing community mental health through community outreach and engagement. We also recognize that the most effective services come from within our communities, and our office demonstrates this understanding through our robust partnerships with community organizations throughout Philadelphia.

Job Description

Position Summary

We seek to hire a highly motivated and talented individual as a program specialist specializing in Philadelphia's Division of Safe Neighborhood’s Tactical and Rapid Response Program to coordinate program services and community outreach initiatives. 

The tactical program is a collaborative effort that provides essential context for gun violence within the designated police districts' pinpoint and GVI areas to the City's environmental and social service providers. Rapid Response Protocol is comprised of key representatives from the City who can mobilize teams and direct needed services and support to assist victims, witnesses, and others in the community impacted by a recent shooting or homicide that requires a unified crisis response. 

As the Tactical and Rapid Response Program Specialist, you will play a key role in supporting various organizational programs' planning, implementation, and evaluation. Your responsibilities will include coordinating activities, managing resources, and ensuring program objectives are met efficiently and effectively. You will be responsible for assuring that the program complies and will report to the Tactical and Community Response Director.

Essential Functions

The Tactical and Rapid Response Program Specialist will be responsible for the oversight, coordination, and quality assurance of the social services provided by the Division of Safe Neighborhoods (DSN), including, among others, the following duties:

• Case management: Ensures compliance and that procedures are developed/ enforced in alignment with the standards of DSN.
• Outreach Coordination: Collaborate with partnering community-based organizations to implement a plan of action regarding community engagement and crisis response
• Program Evaluation: Coordinates process for improving organizational performance by recommending areas or approaches for improvement initiatives or activities, performing new procedures, collecting data, and providing input to Tactical and Rapid Response Program.
• Project Management: Monitor program progress and report on key performance indicators.
• Develop and facilitate relevant relationships between all participating social service agencies to support identifying available resources for cris