Project Manager (Roving)

 Join Chimes – and go further to help others go far!  Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services — educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

Salary Range: $90,000 - $100,000 per year; commensurate with experience

Essential Functions:

Leadership & Time Management

• Interviews, hires, evaluates, and supervises all staff members.
• Trains supervisors to perform to contract specifications.
• Observes, manages, and provides feedback to all staff to ensure accurate job completion.
• Ensures compliance with dress code and personal hygiene standards for self and staff.
• Works cooperatively with HR and job coaches to sustain employment for individuals with disabilities.
• Ensures timely, accurate completion of time studies, evaluations, and employee communications.
• Acts as supervisor if the backup system fails.
• Meets with supervisory staff regularly to facilitate process improvement.

Facility Cleaning and Maintenance Standards

• Complies with all Agency policies and procedures and follows contract specifications.
• Oversees day-to-day operation of assigned contract.
• Observes work performed during all shifts on a regular basis.
• Assures a high level of quality in performance of all work.
• Resolves quality issues through a quality control program and staff training.
• Establishes inspection procedures and guidelines for supervisors.
• Reviews and responds to inspection/deduction reports.
• Presents ideas and recommendations to Regional Area Manager/Director of Operations based on contract needs.
• Schedules general maintenance services.

Safety & Compliance

• Conducts safety training and implements safety procedures and policies.
• Assures SDS book is current and chemical list updated.
• Complies with and ensures staff compliance with all building and security requirements.
• Passes and complies with CPR/First Aid training.

Operational & Contract Management

• Establishes job task schedules per contract specifications.
• Receives and acts on reports and requests from contracting office personnel.
• Prepares schedules and maintains daily time records for staff.
• Maintains payroll and supply costs within budget.
• Manages inventory and orders supplies and uniforms with approval of the Regional Area Manager/Director of Operations.
• Attends meetings with government, facility, and customer representatives.
• Analyzes, reviews, and suggests solutions to operational challenges.
• Available within one hour during normal working hours and within two hours after hours to respond to contracting officer.

Roving Assignments

• Serve as interim site-level Project Manager when a regular Project Manager is out due to vacation, leave of absence, or vacancy.
• Deploy rapidly to designated locations and provide immediate oversight to ensure uninterrupted custodial, logistics, TFM, or grounds maintenance operations.
• Conduct operational assessments and maintain contract compliance during temporary assignments.
• Communicate with corporate and regional leadership to report operational challenges, site conditions, and transition needs.
• Collaborate with HR and recruitment to support onboarding and transition of newly hired Project Managers.
• Be flexible with scheduling and willing to travel between sites on short notice.

Communication Skills

• Establishes and maintains positive relationships with government facility staff.
• Accepts service requests and, with Regional Area Manager/Director of Operations approval, provides service based on agreement.
• Effectively mediates conflicts that arise between employees.
• Keeps Chimes Regional Area Manager/Director of Operations and corporate office aware of ongoing issues, accomplishments and future projects.

Staff Development & Training

• Provides onboarding and on-the-job training to all site-level staff.
• Conducts regular refresher training on safety, equipment, and green cleaning standards.
• Ensures compliance with CIMS, SDS, and customer-specific training requirements.
• Supports professional development through