Assoc Data & Decision Scientist

Department:

Network Planning

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The Associate Data and Decision Scientist supports commercial, operational, and strategic planning decisions across the Company. They’ll assist the Team and broader project groups by developing practical, data‑driven solutions that improve decision‑making and support Companywide success. They're responsible for building and maintaining forecasting, optimization, and decision‑support tools that guide Southwest’s network, schedule, and fleet planning activities. The Associate Data and Decision Scientist is an analytical problem-solver who creates competitive advantages and enables informed, strategic business outcomes. 

Additional Details: 

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.    

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Responsibilities

• Demonstrate intermediate mastery of statistical and analytical techniques that arrive at fact based decision making
• Use technology skills (SQL, Alteryx, Tableau, Python, R, Optym Sky Suite, etc) to gather and understand large data sets surrounding Southwest Airlines commercial and operational performance (to include revenue, load factor, profit, Customer NPS, on time performance, etc)
• Identify trends and themes within these data sets to draw conclusions and make appropriate recommendations
• Deliver analysis that leverages understanding of the business problem at hand to identify and generate solutions; creating realized change that results in bottom line contributions
• Communicate recommendations and results to Department Leaders utilizing strong visualizations that aid in communication of the story behind the data
• Construct structured data visualizations and dashboards that can be used for repeatable analysis and support needs of other teams within the department
• Ensure that all work communicated is accurate and without defect
• May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

• Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
• Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Skilled in collecting, organizing, visualizing and assimilating data including turning raw data into meaningful information using data-oriented programming languages and visualization software
• Ability to understand and apply information to contribute to the organizations strategic plan
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions
• Ability to listen, understand, and communicate ideas presented in writing and/or in speaking with others
• Abilit