Technical Product Manager, EHR

Every day, it feels like healthcare becomes less about the practice of medicine. Hospitals and private practices operate on razor-thin margins, caught between the bureaucracy of insurance companies and ballooning administrative costs. And technological advancements — from electronic health record systems to dictation software — have failed to live up to their promise of making the lives of all healthcare staff easier. 

Athelas' mission is to once again make health the focus of healthcare by using AI and automation to eliminate distractions and keep providers connected to their patients throughout the care journey.

The Athelas suite of automated and AI-enabled hardware, software, and services results in happier and healthier patients, less time wasted on administrative tasks, safer staff, and more reliable insurance reimbursements. Since merging with Commure, our growing suite of solutions now includes:

• Patient Engagement - Commure Engage empowers providers to connect with their patients throughout the care journey, reducing no-shows and improving health outcomes

• Workflow Automation - PatientKeeper and other workflow tools automate repetitive tasks, allowing healthcare workers to spend more time with patients 

• Staff Safety - Commure Strongline protects staff from workplace violence by empowering them to call for help to de-escalate potentially violent situations  

• At-Home Monitoring - Athelas Care Management offers a suite of remote sensors that allow doctors to bring healthcare into the home, saving lives through early intervention

• Billing Solutions - Athelas RCM offers AI-driven, full-cycle revenue cycle management solutions that optimize claims submission, ensuring insurers pay every dollar they owe for work performed by healthcare providers

• Automated Dictation - Athelas Scribe utilizes the power of LLMs to record and automatically summarize appointments, saving doctors countless hours every day

Athelas takes a provider-focused approach to healthcare and the healthcare industry has noticed. We’ve grown more than 500% year over year for three consecutive years. We support more than 250,000 clinicians and staff and hundreds of thousands of patients across hundreds of care sites. And we’re just getting started. Backed by General Catalyst, Sequoia, and many other leading investors, Athelas & Commure is positioned to be the defining healthcare tech company of the next 15 years.

If you're eager to advance our mission to make health the focus of healthcare, come join us!

Role Summary:

Athelas is seeking a Product Manager to lead the enhancement of our front-end engineering team, focusing on the user interface (UI) for our Revenue Cycle Management (RCM) product. You will take full ownership of the UI design and implementation, ensuring it meets current clinical and administrative needs while anticipating future demands.

As a key member of the Product Management Team, you will report directly to the Head of Product and work closely with the Chief Technology Officer (CTO). Your role involves guiding the strategic direction of UI development, aligning it with business goals, and collaborating with interdisciplinary teams to integrate advanced features. Your focus will be on creating a streamlined, intuitive design that enhances user experience for healthcare providers and patients.

Additionally, you will lead efforts to integrate the UI with our Electronic Health Record (EHR) system, leveraging AI to optimize billing processes, reduce errors, and improve financial performance. You will oversee the project from start to finish, ensuring seamless data flow and operational efficiency between the UI, EHR, and RCM platforms.

Your role requires innovation, critical thinking, and effective communication to deliver products that meet real-world needs. By enhancing our UI and integrating advanced features, you will improve patient care outcomes and support our mission of advancing healthcare technology.

Key Highlights:

• Hands-On Product Development: You will have the unique opportunity to be on the ground, directly at healthcare facilities, understanding firsthand the challenges and requirements, which will drive the development and implementation of solutions tailored to these complex environments.

• Leadership and Technical Expertise: You will lead a team of engineers; therefore, deep technical knowledge is crucial. You won't be directly involved in hiring, but you will guide and inspire your team th