Sr. Marketing Manager, Logistics Lead

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa is seeking a Logistics Lead that will be responsible for the planning, development, coordination, management, and implementation of all logistical elements and processes required to deliver Visa’s contractual elements for Global Sponsorship Operations leading up to and including the FIFA World Cup 2026, and the Olympic and Paralympic Games, Los Angeles 2028. This role will specifically focus on delivery onsite in-venue, in-stadium and across all official event locations for these Global Event deliveries.

Logistical elements required for delivery of event obligations include but are not limited to, the delivery of the payment infrastructure, coordination and training of workforce staff, sourcing and deployment of key program management tools and materials, coordination of maintaining all health and safety certificates and staff credentials, as well as accommodation management and logistical support to ensure event-time readiness for key Visa cross organizational stakeholders and all operational workforces.

This position is the logistical point-of-contact for Visa with the International Olympic Committee (IOC), the International Paralympic Committee (IPC), and FIFA and will liaise with other Visa functions (e.g. Corporate Communications, Security), and hospitality team, as well as other Visa agencies to coordinate and implement the plans locally.

The position will report directly to the Visa Global Sponsorship Operations Lead based in North America.

Responsibilities

• Responsible for the development of logistical elements for Visa staff prior to and during event deliveries including but not limited to staff accreditation management, staff transportation and accommodation, shipping and receiving of all operational components, sourcing and deployment of uniforms, event office management
  • Staff accreditation management of up near 1,000 people per event expected
  • Accommodation management includes sourcing of all staff accommodations, leading contract negotiations, maintaining meticulous budgets and ownership and communication of staff room assignments for an operational period of 45-60 days per event
• Support the development of meticulous venue mapping and tracking tools for point-of-sale implementation planning with specificity on operational shift planning, storage request needs, key milestones, delivery routes, health and safety requirements, required certification and sign-off from event operators, etc.
• Lead the planning, development and coordination for the implementation of physical structures and staff assignments necessary to deliver the Non-Visa Cardholder Solution onsite across all venues and official locations as needed
• Lead Visa volunteer recruitment and shift coordination for venue staff and lead development of staff playbooks and training materials. Work to ensure local labor laws are respected in all cases
• Manage the development of planning materials and presentation materials for all operational staff needs
• Liaise with local agency and vendors on logistics and production needs for onsite delivery of activation materials and coordinate and manage venue deliveries as needed for program delivery
• Meticulously maintain the following on an ongoing basis in support of operational delivery of program: logistical budgets, data collection, staff travel and training materials, communication materials, etc.
• Planning of meetings and trainings, and any other related logistical needs (event phones, radios, etc.).

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• A minimum of ten (10) years of agency, client, or property-based experience in delivery of Global events – preferably for several properties or across multiple events. Proven successful delivery of several recent events is required.
• Excellent understanding of and proven experience wit