Medical Assistant II (9021)

MidSouth Pain Treatment Center, a PartnerCare affiliated company, is seeking a  Medical Assistant II, to join our growing and established practice in Cordova, TN. 

Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible. 

Our mission is to better the community by providing comprehensive pain management care led by interventional pain specialists so that our patients live their best functional lives. We do this by working as a team, striving to embody our values. With the right talent and strategy, we will continue to raise the bar in our industry, living our mission and delivering best-in-class services to our partners.

We believe we will be successful in our mission by living by a set of values we hold in high regard that drive what we do every day. The values we believe in and that you can count on are:

• Compassion. We genuinely care for the well-being of our patients and each other and are committed to supporting each other with kindness and compassion. 
• Accountability. We are dedicated to providing the highest standards of care and being accessible to our patients and each other with integrity and professionalism.
• Respect.  We treat every individual with dignity and foster an environment of diversity, collaboration, and respect ensuring that everyone feels valued and heard.
• Excellence. We strive for excellence in delivering the best outcomes for our patients and creating a fulfilling work environment that provides opportunities for growth and career advancement. 

Together, we will be the most trusted source for pain management care. Our organization will grow rapidly, and we will maintain a culture of high performance.

Success will be the result of the team.

The Medical Assistant, under general supervision, provides appropriate care to patients as well as follows PartnerCare's service standards. You will be a part of the Clinical Care Team and will engage with our patients to develop lifelong well-being and health.

The right person for this role will delight in providing a great experience to the patient and demonstrate compassion to those experiencing chronic and/or acute pain.

Tasks and Responsibilities:

• Prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight, temperature; and reporting patient history summary.
• Confirm with patient medical history
• Collect lab samples for testing.
• Provide support to physicians or other licensed providers during examinations.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records and maintaining strict confidentiality.
• Counsels patients by transmitting physician’s orders and questions about medications or procedures.
• Act as a patient liaison in coordinating referrals and diagnostic tests on behalf of patients.
• Update and file medical records and referral notes ensuring information is current and organized.
• Prepare examination rooms in accordance with biohazard training ensuring cleanliness and readiness for patient visits.
• Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Perform other assignments such as assisting with orientation, clinic opening or closing processes, supply inventory and ordering (linen, medical supplies, medications), data collection, patient calls, and quality improvement and/or problem-solving initiatives.
• Keeps supplies ready by inventorying stock, advising office manager of orders needed and verifying receipt.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Updates job knowledge by pa