Facility Support Officer

• Demonstrate your engagement skills and proactive customer service abilities
• Join our vibrant team and enjoy working across various community facilities
• Band 4: Casual role with an hourly rate of $44.16

The City of Casey is one of Victoria’s largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents who call Casey home.

Our Benefits:

Benefits | City of Casey 

• Development-focused organisation with access to diverse professional development courses, networks and programs, including financial support for obtaining relevant certifications.
• Free onsite carpark, gym/pool with discounted memberships and free workout Wednesday.

We live our values of dreaming big, empowering each other, and making our community proud.

A bit about the role

The Community Facilities Officer is responsible for administration, high-level customer service, and operational support, including setting up rooms, cleaning, and maintaining the grounds. Key duties include processing bookings, preparing for events, and ensuring the site is safe and well-maintained.

This position also requires managing health and safety protocols, risk management, and working within specific guidelines. You will serve as the primary weekend supervisor, overseeing site operations and ensuring smooth management.

What you’ll deliver

• Manage the booking process, including design and setup support. 
• Perform office tasks such as reporting, filing, and financial duties. 
• Help ensure the site is safe, clean, and prepared for events and community programs. 
• Create and distribute marketing materials for upcoming programs and activities.
• Plan and manage resources, maintain records, arrange meetings and respond to customer inquiries and provide community information. 
• Identify and implement improvements based on various information sources. 
• Collect data on centre usage and maintain effective administration procedures.

What you’ll bring

• Relevant experience and work skills commensurate with the requirements of the position.
• Highly developed administrative skills.
• Knowledge in Microsoft Office package suite
• Knowledge of horticulture, events, weddings and hires.
• Level 2 First Aid Certificate or willingness to obtain.
• Valid Victorian Driver’s licence
• Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check, Eligibility to Work check, Psychometric Testing, Functional Assessment (Medical/physio)

What’s next?

If you think this role might be for you, we would love to hear from you.

Please apply by following the links and attaching a cover letter and resume. We do not require any selection criteria to be addressed.

To find out more about the role, please contact, Sarah Thompson, Coordinator Community Facilities, on 03 9792 7258 and slthompson@casey.vic.gov.au

Applications will be accepted until 11.55pm on Sunday, 27th October 2024.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

At the City of Casey, we are proud to be an inclusive, child safe, and equal opportunity employer. We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.

We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.

For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9777 or Talent@casey.vic.gov.au

The City of Casey reserves the right not to make any appointments for this position.

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