Senior Clinical Product Specialist

About the Clinical Product Specialist at Headspace:

We’re seeking a Clinical Product Specialist to bridge clinical expertise, product development, and AI-driven innovation. This role ensures that AI-powered features are clinically sound, safe, and aligned with user needs, while supporting product strategy, development, and go-to-market efforts.

You’ll work cross-functionally with product managers, data scientists, engineers, clinicians, and compliance teams to translate clinical requirements into scalable AI-enabled experiences.

What you will do:

Clinical & Product Integration

• Translate clinical guidelines, workflows, and user needs into product requirements for AI-powered features
• Partner with Product and Engineering to ensure clinical validity and safety of AI systems
• Define use cases, guardrails, and acceptance criteria for AI-driven interventions

AI Model Oversight & Quality

• Collaborate with Data Science/ML teams to inform model design, training data considerations, and evaluation metrics
• Partner with the QA team to develop and implement quality assurance processes for monitoring and reviewing the quality of AI-driven interactions, using insights to continuously improve product performance and safety.
• Support development and implementation of evaluation frameworks (e.g., safety, efficacy, hallucination mitigation)

Content & Experience Design

• Guide development of clinically accurate conversational flows, prompts, and interventions
• Ensure tone, escalation pathways, and crisis handling align with best practices
• Contribute to prompt design and clinical policy layers

Regulatory & Compliance Alignment

• Partner with Legal, Compliance, and Privacy teams to ensure adherence to applicable regulations
• Help define risk classifications and documentation needs
• Support audit readiness and clinical governance processes

Cross-functional Collaboration & Thought Leadership

• Act as the clinical voice in product planning, sprint reviews, and roadmap discussions
• Support go-to-market efforts, including clinical positioning and stakeholder education
• Work across clinical, research, and AI teams to validate and test AI-driven experiences for real-world effectiveness.
• Stay up to date with the latest research in AI-driven mental health interventions, digital therapeutics, and conversational AI.
• Advocate for responsible AI use in mental health, balancing innovation with clinical rigor.

What you will bring:

Required Skills:

• Advanced graduate training in psychology, Masters, Ph.D. or Psy.D. 
• 3+ years of experience in AI-driven product development, clinical AI, digital health, or related fields.
• Strong understanding of conversational AI models, NLP, and reinforcement learning.
• Experience in prompt engineering and designing AI-driven user interactions with a clinical or health-related focus.
• Knowledge of evidence-based clinical frameworks (e.g., CBT, mindfulness, behavioral science) and how they can be applied in digital experiences.
• Familiarity with AI ethics, responsible AI, and clinical safety best practices.
• Strong analytical skills, with experience in measuring and improving AI-driven experiences using data-driven insights.
• Excellent collaboration and communication skills—comfortable working across product, engineering, design, clinical, and research teams.

Preferred Skills:

• Experience working with LLMs (Large Language Models) and optimizing AI models in health tech applications.
• Familiarity with regulatory frameworks (e.g., HIPAA, GDPR, clinical safety guidelines for AI).
• Previous experience in a mental health, digital therapeutics, or health tech startup.
• Active, unrestricted clinical license and experience providing direct care

Location:

We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time.
For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time