Process Manager, Supply Chain Capabilities

Company Overview

Why Choose Us?

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

Our Sustainability Commitment

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Job Description

This is a hybrid role with 2-3 days a week in our Lake Forest, IL office.

 

Role Overview

The Process Manager, Process Excellence is responsible for establishing, governing, and continuously improving enterprise planning processes, policies, standards, and operating disciplines across the SIOP ecosystem. This role ensures planning processes are standardized, policy-compliant, decision-ready, and aligned to enterprise objectives.

 

The Process Manager serves as the governance authority for assigned planning domains, including Demand, Inventory, Supply, Capacity, Scheduling, Performance Management, and SIOP Governance. The roles does not own day-to-day planning execution; rather, it ensures planning processes operate consistently, effectively, and with the rigor required to support enterprise decision-making.

 

By driving process discipline, governance, readiness, and continuous improvement, this role enables trusted plans, informed decisions, and improved business performance.  

 

Key Responsibilities

Process Governance & Standards

• Define, maintain, and continuously improve enterprise planning standards, policies, and governance frameworks.
• Establish and govern process requirements, operating procedures, readiness criteria, and compliance expectations.
• Ensure consistent application of planning standards across business units, functions, and operating locations.
• Maintain documentation, policies, governance models, and audit frameworks supporting enterprise planning processes.

Planning Assurance & Compliance

• Audit planning processes, outputs, assumptions, and decisions for adherence to enterprise standards.
• Evaluate process effectiveness, discipline, and compliance across assigned planning domains.
• Identify process gaps, risks, inconsistencies, and opportunities for improvement.
• Certify planning readiness and compliance for executive review and decision-making forums.
• Develop corrective action plans and monitor resolution of governance findings.

SIOP Integration & Decision Support

• Serve as a Process Excellence representative within the SIOP operating model.
• Ensure planning outputs entering consensus and executive forums are complete, aligned, and decision-ready.
• Facilitate alignment across Commercial, Operations, Supply Chain, Finance, and Analytics teams.
• Escalate structural process issues, policy conflicts, and governance risks requiring leadership attention.
• Support development of decision frameworks that improve transparency and accountability.

Performance & Continuous Improvement

• Assess process maturity and identify opportunities to improve planning effectiveness and business outcomes.
• Drive initiatives that improve planning discipline, governance rigor, process efficiency, and organizational capability.
• Support enterprise maturity assessments, scorecards, and roadmap development.
• Benchmark best practices and recommend enhancements to planning processes and governance models.

Cross-Functional Collaboration

• Partner with Planning, Operations, Commercial, Finance, Analytics, and Technology teams to ensure alignment between process design and execution.
• Promote consistent ownership, accountability, and understanding of enterprise planning processes.
• Facilitate issue resolution and drive alignment across competing priorities and stakeholder groups.
• Support organizational change management and adoption of new planning capabilities.

Capability Development

• Establish priorities and manage workload across multiple in