Contracts Coordinator - Finance & Administration

Contracts Coordinator - Finance & Administration Location New York Business Area Accounting and Finance Ref # 10049667

Description & Requirements

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.
What’s the role? The Contracts team is a part of Bloomberg’s Finance and Administration department and plays a critical role in providing both customer service and operational support across the organization. Our Team is responsible for managing client account database for all Lines of Business. We are at the frontline of client interaction, delivering exceptional service while collaborating with key internal stakeholders including Sales, Legal, Compliance, Engineering, and Technical teams. This cross-functional collaboration is critical to delivering tailored, effective, and compliant solutions that meet evolving client and business needs.
As a Contracts Coordinator, you will oversee a wide range of client support workflows—often exceeding 70 tasks daily—spanning the full contract lifecycle: account and order creation, contract generation, execution, and document retention/archival. Your expertise will directly contribute to Bloomberg’s ability to scale operations, maintain legal and operational rigor, and deliver exceptional client service.
In our fast-paced and dynamic environment, the role demands exceptional organizational skills, an unwavering commitment to accuracy, and a proactive, solution-oriented mindset. The work we do is essential—not just to the smooth functioning of our internal systems, but to the trust and satisfaction of Bloomberg’s global client base.
We’ll Trust You To:
Multitask Effectively: • Receive, analyze, validate and process Service Order Requests (SORs). • Act as a critical gatekeeper in the contract process by interpreting and verifying service requests. • Ensure all requests comply with Bloomberg’s legal, regulatory, and operational standards, while mitigating risk exposure and ensuring compliance with company requirements. • Ensure accurate contracts are issued to clients in a timely manner. • Respond to high volume inquiries (calls, live chats, ticket requests) from internal and external clients regarding contract and account operations, ensuring process continuity and minimizing disruptions to product support. • Oversee the full lifecycle of contract execution, including receipt, signature verification, and secure archival.
Maintain Strong Attention to Detail and Analytical Approach: • Maintain global agreements and client legal entity databases, ensuring proper documentation is signed and data integrity is preserved. • Mitigate risk to Bloomberg and our clients by ensuring compliance with contract-related processes and internal policy guidelines. • Manage sensitive contractual and operational changes stemming from client mergers, acquisitions, restructurings, or name changes. Navigate these transitions with precision to ensure uninterrupted product access, accurate contract realignment, and full compliance across all Bloomberg offerings. • Apply knowledge of legal contracts and processes across Bloomberg’s full product suite and navigate relevant onboarding procedures. Deliver Platinum Customer Service: • Serve as a liaison between external and internal stakeholders such as: Sales, Operations, Accounting, Installations, Negotiations, Legal and Compliance Teams to ensure seamless client experience across the contra