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Job Summary

The Information Security Senior Manager will be responsible for managing a team of Information Security professionals and leading efforts to ensure compliance to regulatory requirements and the protection of company information assets. This position reports to the Director, Information Security and works closely across other Information Security disciplines, as well as IT & Operations, Privacy, Legal, Enterprise Risk Management, and the business.

 

Essential Job Functions

• Leadership and Development: Lead a team of Information Security professionals of various experience levels and bands and the evolution of their respective areas of responsibility. Hire and train new staff, conduct performance reviews and utilize subject matter expertise to guide and coach team members.  Demonstrate self-learning in gaining knowledge of new technical developments and ensure they are shared appropriately and applied within the department.  Identify and understand drivers for change and act as a champion and partner with other leaders to deliver those changes.  Ability to lead in a team-fostered, fast-paced, multi-threaded environment, and able to effectively delegate and accomplish efforts through others.  Actively engage in the creation and management of the InfoSec team’s strategy and vision.  Actively work as a change agent to support InfoSec initiatives both within the team and the broader organization.

• Collaboration and Communication: Partner with internal teams on strategic and tactical plans for information security regarding major system and application changes to help ensure that information security standards are maintained, and information assets are protected.  Ability to diffuse problematic situations and manage through conflict resolution.  Ability to take complex concepts and break down into laymen’s terms or analogies that help with other’s understanding.  Viewed as an enabling partner that provides options or information when saying no to business or IT requests.  Seen by senior leadership and peers as creditable, trustworthy and respectful.  Communicate goals and new programs effectively with other leaders within and outside the organization. Produce presentations at various levels of abstraction dependent on intended audience using Microsoft Power Point, Microsoft Visio, or equivalent tools. Advanced interpersonal, negotiation, oral communication and English writing skills expected.

• Process and Project Management: Lead the design and the implementation of key IT projects and initiatives as they pertain to the organization's long-term security strategy. Identify areas of improvement where processes do not currently exist and drive the development and delivery of new processes to address these gaps.  Ability to lead through ambiguity and deliver quality results.  Willingness to escalate identified issues as necessary and the ability to identify when to partner with senior leadership to resolve issues, risks or obstacles. Builds consensus for delivering results while finding common ground for collaboration and partnership, including partnerships with suppliers. 

• Operational Effectiveness: Maintain appropriate internal processes and procedures to ensure operational effectiveness of the team.  Lead the creation of and the maintenance of relevant documentation including run books, project updates, process documentation, architecture and technical requirements and presentations.  Assist in managing department budget and costs associated with associate training and expenses.  Work with the Change Advisory Board (CAB) to identify and manage changes that will impact Information Security controls. Develop and deliver Key Performance Indicators (KPIs) through the understanding of the tools and deliverables by helping to develop, maintain and mature the associated reporting structure. Ability to produce meaningful and actionable metrics through data analysis. Lead data analysis exercises using Excel Pivot Tables, Microsoft Access Queries, and other data driven analysis tools. 

• Subject Matter Expertise: Advanced knowledge of IT tools and practices including, but not limited to: Networking, LDAP Directories, Vulnerability/Patch Management, Change Management, Incident Management, Server and Desktop Management, Mainframe Technologies, Encryption and Key Management, Cloud Architecture and Computing, Software Application General Computing Controls, Business Continuity/Disaster Recovery, Software D