Become a part of our caring community and help us put health first
 

Humana s Horizons in Kentucky is seeking a Community Health Worker and Engagement Specialist to join our growing team. This role cultivates the organization's social community through community advocacy programs and active engagement with Humana Healthy Horizons in Kentucky enrollees as well as members of the general community. Join this amazing and dedicated team and lead change in how health care for the underserved in Kentucky is managed. Share your talents and develop your skills all while doing your part to make a difference in the lives of others.

The Community Health Worker and Engagement Specialist builds visibility and credibility of organization's products and services throughout community via a variety of interactions.

• Strategizes methods to scale communities and drive greater connections among community members. Engages new community members.

• Understands own work area professional concepts/standards, regulations, strategies and operating standards.

• Makes decisions regarding own work approach/priorities and follows direction.

• Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation

Essential Role Functions and Responsibilities:

• Conduct in-person non-clinical assessment(s) to understand enrollee care needs, preferences, and socioeconomic barriers and evaluate the home environment as needed.

• Work collaboratively with other Humana associates as a member of Humana’s Care Management Support teams, including case managers, housing specialists, SDOH coordinators, and Community Education Representatives (CER) and serve as a member of enrollee multi-disciplinary care teams (MDT), as requested.

• Assess enrollee barriers to healthy living and accessing healthcare services and arrange needed social services and supports.

• Act as an enrollee advocate with providers, community resources, schools, and others, including accompanying enrollees to provider office visits as requested.

• Monitor enrollee compliance with their care plan and provide motivational interviewing to support medication and treatment adherence.

• Provide social support to help boost enrollees’ morale and sense of self-worth, serving as a trustworthy, reliable, non-judgmental, consistent, and accepting member of the enrollee’s MDT.

• Support enrollee self-management through the provision of culturally appropriate health education and health coaching.

• Serve as a key knowledge source for community services and information for enrollees and other Humana associates.

• Attend community events to connect with current and potential enrollees and provide education on Humana Healthy Horizons in Kentucky.

• Conduct research and in-person outreach to locate difficult-to-contact enrollees to increase assessment completion and participation in clinical programs.

• Build and maintain relationships with providers and community resources to support enrollee identification and referrals.

• Implement community assessments to identify community resource gaps.

• Regular travel to conduct member visits, provider visits and community-based visits as needed to ensure effective administration of the program

• Perform any other job-related instructions, as requested

Use your skills to make an impact
 

Required Qualifications

• Minimum two (2) years professional human services experience OR recent service in the same role, working in-person with consumers conducting assessments and/or developing care plans.

• Minimum (1) one year of community outreach and/or marketing and sales experience

• Community Health Worker Certification must be obtained within 6 months of hire date.

• Excellent written and verbal communication skills

• Proficient in Microsoft Office (Excel, Word, PPT).

• Experience using a variety of electronic information applications/software programs.

Preferred Qualifications

• Bachelor’s Degree in Social Work or Health related services

• Bi-lingual: Spanish

• Previous experience working in the Community

• Home Health experience

• Knowledge of community health and social service agencies and additional community resources.

Additional Information

• Workstyle: Combination Remote Work at Home and Field based which includes performing core duties at one or more non-Humana locations.

• Location: must reside within 50-mile radius of either Prestonsb