Senior ServiceNow Developer

<p>Job Description</p><p></p><p>IT Governance Risk and Compliance (GRC) is an essential component of our IT organization, providing support to our Pharmaceutical Research, Manufacturing, and Marketing organizations. Our goal is to radically simplify compliance and risk management, by taking a user-centric, risk-based approach leveraging automation and self-service. As a Senior Developer, you will be responsible for helping discover, design and build the most valuable solutions in this space leveraging our ServiceNow platform. You will play a critical role engaging with business stakeholders and across multiple technology teams, driving development of enterprise solutions supporting our entire IT organization. The ideal candidate will have a strong background in ServiceNow development, with a particular focus on the Integrated Risk Management (IRM) GRC module.</p><p></p><p><b>Responsibilities</b></p><ul><li><p>Design, develop, and implement customizations to our ServiceNow applications to meet business needs</p></li><li><p>Collaborate with cross-functional teams around the world to ensure solutions meet requirements</p></li><li><p>Provide technical guidance and mentorship to junior developers</p></li><li><p>Assist with code reviews and testing</p></li><li><p>Troubleshoot and resolve issues related to our custom applications</p></li><li><p>Stay current with ServiceNow updates and new features to recommend and drive process improvements</p></li><li><p>Help manage and maintain technical documentation</p></li></ul><p></p><p><b>What we need</b></p><ul><li><p>3+ years ServiceNow development experience</p></li><li><p>Proficiency in configuring UI policies and actions, client scripts, business rules, script includes and other ServiceNow components</p></li><li><p>Technical expertise in JavaScript, HTML, CSS, JSON, REST &amp; SOAP</p></li><li><p>Experience creating and maintaining API and data integrations between ServiceNow and other systems</p></li><li><p>Excellent problem-solving and business analysis skills</p></li><li><p>Team player with strong communication and interpersonal skills</p></li><li><p>Familiarity with Scrum and Agile development processes</p></li><li><p>A passion for great UX and relentless focus on business value</p></li></ul><p></p><p><b>Preferred Experience and skills</b></p><ul><li><p>Hands-on experience with the ServiceNow GRC / Integrated Risk Management module</p></li><li><p>Pharma background or experience in an other highly regulated industry</p></li><li><p>ServiceNow Certified Application Developer</p></li><li><p>ServiceNow Certified Implementation Specialist</p></li><li><p>Strong understanding of ITIL/ITSM processes</p></li><li><p>Using Jira to manage development activities</p></li></ul><p></p><p><b>You will learn</b></p><ul><li><p>How to make a difference in health care through digital products that users love</p></li><li><p>Join a diverse team of passionate professionals in a flexible, international environment</p></li></ul><p></p><p><b>What we offer</b></p><ul><li><p>Exciting work in a great team, global projects, international environment</p></li><li><p>Opportunity to learn and grow professionally within the company globally</p></li><li><p>Hybrid working model, flexible role pattern (e.g. even 80% full-time is possible in justified cases)</p></li><li><p>Pension and health insurance contributions</p></li><li><p>Internal reward system plus referral program</p></li><li><p><b>5 </b>weeks annual leave, <b>5 </b>sick days, <b>15 </b>days of certified sick leave paid above statutory requirements annually, <b>40 </b>paid hours annually for volunteering activities, <b>12 </b>weeks of parental contribution</p></li><li><p>Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card</p></li><li><p>Vodafone, Raiffeisen Bank, and Mall.cz discount programs</p></li><li><p>Parking in the garage, showers, refreshments, massage chairs, library, music corner</p></li><li><p>Competitive salary, and many more</p></li></ul><p></p><p><b>Ready to take up the challenge? Apply now!<br/>Know anybody who might be interested? Refer this job!</b></p><p></p><p>Current Employees apply <a href="https://wd5.myworkday.com/msd/d/task/1422$6687.htmld" rel="noopener noreferrer" target="_blank">HERE</a></p><p></p><p>Current Contingent Workers apply <a href="https://wd5.myworkday.com/msd/d/task/1422$4020.htmld" rel="noopener noreferrer" target="_blank">HERE</a></p><p></p><p><b>Search Firm Representatives Please Read Carefully </b><br/>Merck &amp; Co., Inc., Rahway, NJ, USA, also known as Merck Sharp &amp; Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate i