NON-COMMERCIAL GOODS INTERIOR - Advance User

Company Description

As one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents. Would you like to be part of our team? H&M group comprises of nine independent brands: H&M, COS, Weekday, Monki, H&M Home, & Other Stories, ARKET and Afound. We have over 4,900 stores across more than 73 markets worldwide. Our values reflect the heart and soul of H&M. They define what it takes to work here and how we do things. When we interact with colleagues and customers around the world, our values help us develop and grow. We want to be at the forefront of both fashion and sustainability. Our employees play a key role and can contribute to more sustainable fashion, today and in the future.

Job Description

RESPONSIBILITIES: 

• Support end users in the day-to-day work and act as an advanced system user within the inbound department:
• Conduct system clean-up and system routines
• Support end-users on daily system-related issues
• Feedback to System Specialist (ex-Super Users)
• Conduct basic troubleshooting and reporting.
• Maximize operational excellence, quality, and efficiency by ensuring system-related best practice guidelines are followed, all flow systems are working, and IT system related procedures are implemented.
• Identify and suggest improvement opportunities and/ or need for inbound operations.
• Responsible for training end users and team leaders on any new functionalities on the system or any improvement
• Supports with NCG inventory in line with business demand.
• Supports leadership with NCG flow to stores across all brands and manage lead times/ campaigns to secure NCG availability in line with sales organization expectations.
• Support with development of NCG organization and set up.

COMPETENCIES: 

• Understanding of inbound operations processes and cost drivers
• Solid knowledge of the DC systems landscape and system updates, technology related development needs, priorities, and projects/ rollouts in Inbound.
• Ability to understand and apply new system features/ updates within a given time frame.
• Strong communication & coordination skills
• Ability to collaborate and co-create with others.
• Agile mindset with a positive attitude to change and meaningful growth.
• Inclusive and empathetic towards others whilst encouraging diversity.  
• Ability to understand your impact to others and contribution to the bigger picture.

Qualifications

MINIMUM CANDIDATE QUALIFICATIONS:

• 1-year system experience or Supervisor/Admin/Lead level Logistics experience preferred
• Experience with training and coaching of staff.
• Lifting up to 50 lbs. may be required.
•  

ROLE REQUIREMENTS:

• A passion for logistics
• High drive with a will to make a difference and succeed.
• Great interpersonal skills
• An overall pro-active and open mind-set
• A good understanding of IT systems and how you work with the functionality provided
• Ability to train others
• Excellent Computer Skills

Additional Information

All your information will be kept confidential according to EEO guidelines.