Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.

 

 

 

Position                                                             Assistant Store Manager

 

 

Department/Function

 

Retail/Retail Operations

 

Place to work

 

Local area

 

Reports to

               

Store Manager

 

Direct Reports

 

Store staff (when the SM is not on duty)

 

Job summary/Purpose

 

You are the SM’s alter ego and act as its deputy; you are expected to stand in for him/her whenever the necessity arises to take leadership of the store.

 

As the Prada Assistant Store Manager, you are a passionate Brand Ambassador and a business leader, who conveys the Prada philosophy and values to the local market, the Store team and to the final Client.

 

You are a driven business owner and you hold yourself accountable to support the Store Manager to achieve a successful overall store performance, assisting them in analyzing reports and developing action plans

 

You guarantee an extraordinary Client experience, by being present on the sales floor and leading by example to placing the Client above all

 

You are a motivating and inspiring leader; you inspire and motivate the team to achieve business goals ensuring their skills are maximized.

 

You manage all operational activities related to your Store, ensuring that Company policies and procedures are proactively put in place while ensuring consistency and compliance with corporate guidelines.

 

 

Responsibilities

 

         Leading the Business

1. • Support the SM in defining Business strategies to exceed Financial targets and maximize sales performances contributing  to support the success of the entire store;
   • Make commercial recommendations to SM and to relevant functions to generate sales and increase productivity
   • Coach the Store team in developing concrete action plans and to exceed their KPI targets, including cross selling and up selling among product categories
   • Be constantly up-to-date on market trends and share insights with relevant functions
   • Be a brand \ambassador by representing the Company both within the local market (activities, relevant events), as well as on the sales floor, ensuring a proper approach and service to the Clients.
   • Foster the Omni Channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients and achieving the business objectives;
   • Foster the E commerce channel development through a timely response to orders received, always delivering a high standard of service;
   • Foster the product knowledge wıthın the floor and work with relevant functions to support product/ collection  training needs

 

Team Management

1. • Act as a strong Staff motivator, promoting team spırıt through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client;
   • Be actıvely involved ın the recruitment process (market mapping, profile definition and interview process) - together with or delegated by SM
   • Support the SM to identify talents within your team to propose for internal development opportunities, in order to define the correct development processes
   • Master fully all company tools and applications including IT and digital, and train all new employees on policies and procedures