CNA Program Director

This position serves as Full-Time Faculty within the Healthcare Specialist program and as Program Director for the CNA/QMA programs. The role is responsible for delivering high-quality instruction and managing all administrative, regulatory, and operational elements of the designated programs. The faculty member provides engaging instruction in all delivery methods and formats within assigned academic programs; delivers timely and meaningful feedback to students; supports student engagement, retention, and completion initiatives; manages program compliance and accreditation requirements; and aligns program operations with the College’s mission and strategic plan initiatives. The position reports to the Department Chair of Health Sciences and the Vice Chancellor of Academic Affairs and works collaboratively with school leadership, statewide curriculum committees, regulatory agencies, clinical partners, and community stakeholders.

MAJOR RESPONSIBILITIES:

INSTRUCTION
1.    Deliver assigned classes in accordance with College loading policy, course objectives, and program learning outcomes for Healthcare Specialist, CNA, and QMA courses.
2.    Develop, maintain, and update curriculum, standardized course shells, and supporting instructional materials in alignment with statewide curriculum and institutional quality standards.
3.    Maintain student records, attendance, grades, and required academic documentation in compliance with College policy and regulatory requirements.
4.    Manage classroom, laboratory, and simulated clinical environments conducive to student learning and compliant with federal, state, and College safety standards.
5.    Facilitate student achievement of expected program learning outcomes through effective instruction, competency validation, assessment, and feedback.
6.    Utilize the Learning Management System (Canvas/IvyLearn) to support instruction, assessment, communication, and course consistency.

RETENTION AND STUDENT SUCCESS
1.    Provide academic-related coaching and ongoing academic monitoring to assigned student advisees in partnership with professional academic advising staff.
2.    Monitor and document student performance throughout the semester, including use of technology-based academic advising alerts; implement appropriate interventions such as direct communication with students, tutoring and academic support referrals, and connection to relevant college resources.
3.    Maintain posted office hours and student engagement hours in accordance with regional expectations and the faculty loading policy outlined in the Academic Support and Operations Manual (ASOM 7.2).
4.    Promote and support student recruitment, retention, and successful program completion through proactive outreach, including phone calls, electronic communication, and use of institutional technology tools.

PROFESSIONAL DEVELOPMENT
1.    Participate in professional development activities, which may include scheduled training, time spent onsite in related business and industry settings, and self-directed study to advance instructional and technical skills and maintain current knowledge within the field of study.
2.    Engage in scholarly activities related to the discipline or area of focus in fulfillment of annual performance plans and as required for certification and licensure.
3.    Remain current in contemporary pedagogy, digital tools, and instructional technologies that best support effective teaching and student learning.
4.    Remain current in healthcare practices, long-term care regulations, CNA/QMA standards, and contemporary instructional methodologies.

COMMUNITY RELATIONS AND BUSINESS OUTREACH
1.    Participate in community service activities on behalf of the College to advance and strengthen relationships within the College’s service area, as appropriate for the department, division, and school.
2.    Develop and maintain community, industry, and business partnerships to support and advance the College’s relationships within the service area, in alignment with departmental and school priorities.
3.    Support the implementation of the College’s Strategic Plan by fostering external partnerships that align academic programs with workforce needs, advance employer collaboration, and contribute to student success and economic development in the region.
4.    Promote Healthcare Specialist and CNA/QMA programs within the service area.

INSTITUTIONAL SUPPORT
1.    Provide institutional support as requested by College administration, including participation on committees and task forces, projects related to College and program accreditation, and grant-funded initiatives.
2.    Support and engage with Corporate College and Development initiatives, including collaboration with the Ivy Tech Foundation, to advance workforce development, philanthropy, a