Security Officer

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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

Deadline :

The deadline for submitting applications for this position is March 7, 2025. Meow Wolf reserves the right to extend this deadline if needed.

Reporting directly to the Security Manager, the Security Officer will be responsible for patrolling and inspecting the venue in order to protect against fire, theft, vandalism, employee/guest injury, illegal activity and/or inappropriate guest/employee activity in accordance with company policies and procedures. This role will promote good working relations through courteous, helpful, and professional contact with employees, visitors, guests, and vendors/contractors.

Responsibilities:

● Complete all daily reports, incident reports, supplemental reports, and other written, electronic documents pertinent to the day-to-day activities of assigned tasks.
● Monitors, enforces, and reports violations of company rules, company policies, and applicable local/State/Federal laws.
● Monitors and controls guests entering and exiting the venue.
● Interacts with guests and employees in a professional manner and interacts with local law enforcement agencies as required.
● Responds to reports of guest or employee injury or illness and provides First Aid, CPR, and use AED as needed.
● Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property.
● Directs evacuations during emergencies and assists guests as needed.
● Escorts security vendors and/or employees with money pick up and drop offs.
● Maintains cleanliness and appearance of the venue. Cleaning assignments may be made for designated areas of responsibility before, during, and after operational hours.
● Exhibits a high degree of motivation toward providing guest satisfaction by displaying a friendly approach to service guests. In addition, the Security Officer must be able to deal with many guests and/or employees each day in a positive and friendly manner.
● Must be flexible to work at different positions and must be knowledgeable of all work station requirements and functions.

Essential Skills and Abilities:
● Observant
● Situationally Aware
● Attention to detail
● Customer service drive with great communication and active listening skills
● Ability to greet and interact with guests in a friendly and helpful manner
● Must possess social perceptiveness to assess and understand other’s reactions and behaviors
● Ability to work flexible hours
● Strong sense of responsibility, a professional presentation, and attitude
● Ability to patrol property for 8-9 hours at a time
● Ability to define problems and draw valid conclusions

Required Qualifications:

● Proficiency in English, verbal and writing
● Strong verbal, written, and interpersonal communication
● Customer service driven with outstanding communication and active listening skills
● Excellent problem-solving and multitasking skills
● Must have p