Technical Account Manager, Refining and Petrochemical

Position: Technical Account Manager, Refining and Petrochemical
Location: Preferably Houston Area
Territory: Texas
Status: Full-time, Permanent (1)

We’re not looking for just another chemicals Account Manager. We are looking for a technical, refinery-savvy, in-person closer who thrives in a fast-paced, boots-on-the-ground sales environment, who enjoys meeting new potential customers.

If you know your way around a refinery, enjoy walking units with engineers, and have the grit to chase down new business while building long-term trust with commercial and technical stakeholders, we want to hear from you.

At Quadra, we’re expanding, and looking for a Technical Account Manager to take charge of a key territory in Texas.

This isn’t a desk job or a slow-burn sales cycle. You’ll be face-to-face with decision makers across refining, LNG and petrochemical plants, owning your territory as an entrepreneur and representing one of the most respected chemical distributors in North America.

You’ll report directly to the Sales Manager, who will expect you to lead with initiative, building relationships, identifying pain points, and capturing value at each customer location, from engineers and operators to procurement teams. This role is perfect for someone who understands refining processes, thrives on competition, and has the confidence and credibility to sell technical solutions in a complex environment.

We want:
• A true sales hunter: someone who chases growth proactively, networks and doesn’t wait for leads to come in.
• An individual who can seamlessly take over existing business and leverage those relationships to grow Quadra’s footprint with strategic customers.
• A technical engineer with a firm grasp of refining operations.
• A visible, in-person presence, on the road, in plants, face-to-face with customers. After a year, your customers should know your name, Quadra and champion the value you bring.
• A team player who values transparency and collaboration, leveraging Salesforce to track Accounts, share Insights, manage Opportunity and contribute to a culture of accountability and territory growth.
• Someone who fits our people-first, entrepreneurial culture and is in it for the long haul.

If you’ve sold into the downstream space, worked in operations or technical support, or have a network in refining you’re ready to activate, this is your opportunity to make a real impact.

Let’s talk.

Who are we?
Founded over 48 years ago, Quadra is dedicated to its 550+ employees located in Canada and the United States. You will join a North American team that supports clients across the country and across the border. We are one of the largest distributors of chemicals and ingredients in North America and have facilities in strategic locations throughout the US.

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also a lot of autonomy and flexibility. Quadra has the perks of a large company and the accessibility of a small company. We also offer you the opportunity to be part of a professional, fun, innovative and engaged team in a growing, people-oriented organization that is Great Place to Work® certified in the US. You will work with dynamic colleagues who are eager to share their knowledge with you.

As a Technical Account Manager, your key responsibilities will include:
• Building and expanding strong relationships with key refinery and petrochemical customers in alignment with Quadra’s values, strategic goals, and business direction.
• Meeting and exceeding annual sales and gross margin targets through disciplined execution and proactive territory management.
• Leveraging internal resources and supplier partnerships to deliver best-in-class technical and commercial support to clients.
• Reviewing customer technical details and host quarterly, in-person technical reviews on core products, such as Amines, Glycols, Activated Carbon, Molecular Sieve and other products as needed.
• Representing Quadra's product portfolio, including technical and commodity products, through regular in-person visits, joint calls, and active participation in industry conferences and trade events.
• Engaging in strategic networking, organizing, attending, and hosting events to raise brand visibility and connect with new prospects.
• Supporting customer troubleshooting 24/7 and identifying process optimization opportunities on site.
• Traveling frequently across the territory to stay connected to your accounts and uncover new business opportunities
• Demonstrating strong communication and presentation skills, both written and verbal.
• Managing urgent client needs and tight deadlines with professionalism and urgency.
• Identifying and qualifying key decisi