Retail Store Specialist

Position Title: Retail Store Specialist

Reports to:  Sr Manager Retail & Guest Services

Classification

Type: part-time, non-exempt position

Schedule:  Approximately 20 hours a week with occasional weekends, events, and holidays.

Minimum starting hourly rate OR Salary: $13.00/hr

Scott Family Amazeum Overview

The Scott Family Amazeum is a hands-on, interactive museum in Northwest Arkansas and recognized as a 501 (c)(3) non-profit organization. We create a fun environment where risk taking, imagining, problem solving, discovery, collaboration, and exploration bring children and adults together to learn and grow.

Core Purpose:  The Amazeum exists to spark and nurture the curious and creative spirit in all of us.

Through experiences with the Amazeum, individuals and the community are engaged in building relationships and developing identities as creative, curious, and innovative shapers for the region. Learning at the Amazeum is an active, playful exploration that inspires curiosity. It is rooted in inquiry-based discovery and involves an element of risk. Hands-on learning opportunities allow guests to exercise critical thinking in the context of play.

The Amazeum facility includes approximately 50,000 square feet of indoor space and one acre of outdoor exhibition and activity space. The museum is located at the intersection of Museum Way and J Street in Bentonville, AR.

Position Summary

The Retail Store Specialist (RSS) plays a crucial role in enhancing the guest experience by ensuring an engaging and informative retail environment. This position involves direct interaction with guests, merchandise management, and collaborative efforts to align store operations with the museum’s mission and events.

Essential Functions

• Guest Engagement: Provide exceptional service by greeting and assisting all museum guests, answering questions, and handling sales and payments.
• Product Expertise: Become an expert on store merchandise by actively learning about products, reaching out to vendors for detailed information, and effectively communicating product stories to team members and guests.
• Data Management: Classify and manage product data within Shopify, including product categorization and collection creation.
• Inventory Management: Assist with inventory tasks, including checking in, pricing, storing merchandise, aligning inventory with accounting records, and conducting monthly inventory audits and semi-annual physical inventory counts/reconciliations.
• Training: Collaborate with the retail leadership team to develop and deliver training sessions for retail associates on best practices.
• Product and Event Alignment: Stay informed about new products and museum events, ensuring store merchandising aligns with special programs and exhibits.
• E-Commerce Management: Drive e-commerce sales by managing and updating content on the museum store's online platform.
• Content Creation: Participate in creating and optimizing digital and non-digital marketing content, including blog posts, videos, and product marketing collateral.
• Marketing Collaboration: Work with the Mar