Clinical Services Representative 1 (NICU, Full Time)

What Makes Us Different? 

With Our Lady of Lourdes, we offer career opportunities for people who have a calling to share their gifts and talents as part of our healing ministry. As part of the Franciscan Missionaries of Our Lady Health System, we are here to create a spirit of healing - and we invite you to join our team today if you would like to be part of that spirit. In addition to competitive salaries and generous benefits, we offer you something special - the chance to do God's work by helping to serve people in need throughout our community, every day. Additionally, you can expect: 

Tuition reimbursement 

Growth opportunities  

Affordable employee benefits 

A community culture where you don’t feel lost in a large health system 

Job Summary 

The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks.  Works under close supervision.  

Responsible for stocking of paperwork, equipment, and supplies in the Neonatal Intensive Care Unit, under the director of the NICU charge nurse and/or Director. Assists with clerical admission process for new admits. Maintains overall organized and clean unit appearance. Answers telephone and communicates appropriately with parents, other departments, etc.  

Minimum Requirements 

Education: High school diploma or equivalent

Training: Medical terminology required 

Special skills: Communication, Customer Service, Computer Skills. Knowledge of medical terminology. Able to use office equipment and multi-task.

Apply now! Here, you are more than an employee. You are a team member, a co-worker, our friend and part of our family. Our healthcare team is working together to heal this community one patient at a time!