Branch Manager - Riverhead, NY
RheemAbout the role
Join Rheem Northeast Distribution, proudly part of Rheem, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation!
With over 100 years of trusted service, Rheem Northeast Distribution has built a strong network across New Jersey, Connecticut and the New York City and Philadelphia metropolitan areas, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors and the multifamily industry.
At Rheem Northeast Distribution, we continue to operate with a small-company feel but with the resources and benefits of a large company - creating opportunities for growth and success for both our team and our customers. As part of the Rheem family, we’re stronger than ever and committed to:
- Listening to Understand
- Contributing Respectfully
- Thinking Creatively
- Acting with Responsibility
Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers!
The Branch Manager is responsible for the overall branch operational performance including inventory management and leading team members in the areas of inside/counter sales, driver/delivery and warehouse support.
This position will serve Rheem Northeast Distribution customers in the Northeast Region of the U.S., located in Riverhead, NY.
- Provide excellent customer service
- Maintain and manage daily reports
- Monitor and maintain inventory levels within the warehouse and showroom
- Manage/improve productivity and efficiency at all levels
- Organize and maintain a positive showroom appearance
- Responsible for training and leading a diversified work force
- Assist HR Manager with recruiting process
- Manage inventory to ensure proper turns and minimum loss throughout the year
- Keep abreast with technical developments and changes in product lines, monitor competitive threats and discuss proper response and reaction with Regional Manager
- Understand and report P&L information for company location
- Conduct oneself in a professional and courteous manner in all aspects of interaction with contractors, customers and employees
- Coordinate Center training and Company/Center events
- Perform other duties as assigned
- 5 years or more operational experience, preferable within the HVAC industry
- Associate of Bachelor degree in Business or related field preferred
- Proven success in sales, operations, purchasing and inventory management
- Proven success in managing and mentoring other employees
- Capable of working in a fast paced environment with skills to multi-task at different levels
- Strong interpersonal skills including sales, problem solving and customer service are required
- Must be able to deal with customers, contractors, and employees in a professional manner
- High level of organization and follow through
- Excellent verbal and written communication skills
- Skilled in Microsoft Word, Excel, and PowerPoint
The pay scale for this position $84,400 - $154,764. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria.
As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING OTHERS, you will be expected to demonstrate the following competencies and behaviors:
Aligning Performance for Success
Applying Business Knowledge
Building Talent
Building Trusting Relationships
Communicating with Impact
Customer-Orientation
Delegating Tasks
Executing/Leading the Team
Facilitating Change
Fostering Relationships/Emotional Intelligence
Influencing
Problem Solving & Decision Making
Supporting Innovation
Equivalent combinat
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