Policy and Procedure Director, Bureau of Food Safety and Community Sanitation

Job Description

The New York City Department of Health and Mental Hygiene (DOHMH) is one of the premier local health departments in the world and works to protect and promote the health of all New Yorkers by combating racial inequities, promoting social justice, and building capacity. The Environmental Health Division works to prevent, and control illness and injury related to environmental health risks through outreach and education, surveillance, and enforcement. The division's Bureau of Food Safety and Community Sanitation (BFSCS) protects the public from a broad range of hazards that may pose a threat to health or safety, including hazards related to food safety wherever meals are served to the public, including restaurants, cafeterias, mobile food vending units, schools, senior centers, and soup kitchens; second-hand smoke in workplaces, including restaurants and bars, and most other enclosed public areas; and conditions at senior centers. New York City is home to a world famous, vibrant food service industry that includes nearly 27,000 restaurants serving its residents and visitors. Ensuring proper sanitation in food service establishments is important to public health, including for the prevention of food-borne illness. The Department has a long history of public health innovation including requiring high food safety standards; using the restaurant setting to combat chronic disease; offer outreach, education and communication programs for industry and consumers; and develop technology to create efficiencies, encourage industry best practices, enable research, and promote transparency.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Responsible for drafting an inspection operational manual for the Program for all areas, including job descriptions for each role.
Responsible for updating and maintaining Program's Operational manual.
Assisting with the drafting of policies and procedures for the Program to allow for compliance
Responsible for documenting every business process.
Assisting with the development of emergency procedures.
Creating a resource of contact details for internal as well as external parties.
Assisting with the creation of new policies and procedures.
Ensuring effective communication of policies.
Making recommendations to Senior Leadership regarding areas for improvement.
Frequently meeting with staff to review new policies and procedures. Conduct research and analysis for policy decisions. Assist with the development of solutions to complex policy issues, projects, or programs.
Monitoring or leading special projects as assigned.
Performing other duties as required.

Preferred Skills:

The Policy and Procedure director must be able implement new strategies and protocols as well as the knowledge to detect any current procedures needing improvement. This includes knowledge of how all bureau program's function, including job title and descriptions.

Exceptional oral and written communication skills
Excellent organizational skills
Excellent critical thinking and problem-solving skills
Excellent analytical skills
Proficient in Microsoft Office
Knowledgeable in food safety, public health, and environmental health programs.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provid