Orthodontic Dental Assistant

JT Orthodontics Clinical Assistant Standards:

• Be the best part of the patients’ day.
• Review the daily schedule for scheduling or staffing challenges.
• Help train every clinical assistant to master each procedure.
• Ensure that all appliances have been received, delegate.
• Consistent communication with the Scheduling Coordinators and Doctor regarding the daily patient flow.
• Meet the daily requirements for clinical notes, care calls, progress reports, clinical letters, and referrals back to the General Dentist and/or specialist.
• Ensure that chair side chats are patient centered with appropriate verbal skills.
• Ensure the team stays on schedule.
• Have a can-do attitude for same day starts.
• Going to the reception, calling, or face-timing (as needed) to review the appointment with parents after every visit.
• Help with the clinical overflow and SOS chair.
• Maintain OSHA standards.
• Ensure the parking lot, entrances, reception, bathrooms, all offices and clinic represent the quality of treatment we provide.
• Answer telephones and greet/seat patients as needed.
• Provide quality control for scans, impression, photos, etc.
• Morning Meeting reports on appliances, scheduling opportunities, challenges, patients with special needs, attention/love.
• Provide daily End of Day Huddle reports.

Position Requirements:

• Must have current RDA

• 1+ years experience in an ortho practice is preferred 

• Patient-focused, team player

• Exceptional customer service

• Ability to multi-task and work in a fast-paced environment