General Manager
StepStone HospitalityAbout the role
Description
Below are the Core Responsibilities that make up the priority functions and most important responsibilities of the Temporary General Manager position.
· Supervise the interviewing, hiring, training, evaluating, counseling and termination processes
· Provide support to managers in employee development
· Perform daily, weekly, and monthly meetings to communicate overall direction and provide leadership and
communication
· Communicate regularly with owners and corporate personnel all budget, revenue and forecasts as required
· Maintain professional and positive relationship with owners
· Oversee all operational aspects of the hotel including assisting in departments where needed
· Develop short- and long-term financial and operational plans for the hotel/operation that support overall
StepStone objectives which meet or exceed budget.
· Prepare annual hotel/operation budget.
· Monitor and correct the performance of the hotel/operation through verification and analysis of guest
satisfaction systems and monthly financial reports.
· Maintain and correct product and service quality standards by conducting ongoing evaluations and
investigating complaints.
Requirements
· Must have a comprehensive knowledge of all hotel departments and functions; IHG experience preferred
· Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations
· Must have exceptional mathematical and computer skills.
· Must have at least 3 years of hotel GM experience
· Ability to timely obtain any required licenses or certificates.
We are an Equal Opportunity Employer.
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