Case Manager Part Time - State Home Care

Description

A Case Manager conducts comprehensive in-home assessments with elders, helps determine needs and eligibility for government subsidized services, creates care plans and coordinates services. Duties include data entry into computer database, communication and consultation with family members, other Aging Services of North Central Massachusetts staff and community professionals.

Mission - Aging Services of North Central Massachusetts provides comprehensive information and quality services so that older people, individuals with disabilities, and their families are empowered to make personalized choices to ensure a life of dignity, safety, and respect. 

The values of ASNCM have been determined by its employees and are the foundation of our culture.

Collaboration – we communicate and coordinate with others, internally and externally, to make a positive difference for our consumers and their families.

Compassion – we work with “heart” to be kind, caring and willing to help our consumers in their journey.

Consumer-Centric - we are committed and persistent in ensuring that our services and experiences are of high quality, resulting in positive consumer impacts.

Empowerment - we strive to make our consumers stronger and more confident to control their lives with personalized choices and claim their rights to a life of safety, dignity, and respect.

Integrity – we adhere to the highest standards of professionalism, ethics and personal responsibility, worthy of the trust our consumers place in us.

Requirements

ROLE AND RESPONSIBILITIES

• Completing face to face client-oriented needs assessments that identify issues or problems which inhibit independent living,
• Determining financial, functional, and program eligibility for a variety of service and program options: SHC, Respite, ECOP, CHOICES, MA Waiver, 300% and Spousal Waiver. 
• Identifying and referring applicants appropriate for AFC, GAFC, PCA, Caring Homes, Supportive and Congregate Housing, Caregiver Initiatives, Money Management, Volunteer Services, etc.
• Participating in interdisciplinary work with ASAP RNs. Functioning as a team partner in the Comprehensive Service and Screening model, completing on-site assessments and case conferences at nursing homes to assist individuals to return to the community.
• Mobilizing and supporting informal supports, 
• Authorizing and monitoring of services, 
• Coordinating with other community agencies and services,
• Providing information, referral and follow up,
• Advocating effectively on behalf of elder applicants and clients to assist them in availing themselves of wide range of public and private benefits and programs.     
• Assisting in problem resolution.
• Maintaining a thorough knowledge base regarding community resources,
• Participating in staff meetings and in service trainings,
• Maintaining case record documentation in a timely and comprehensive manner in accordance with EOEA, DMA regulations, standards and ASNCM procedure manuals
• Providing supportive counseling to clients and to family members, when appropriate.
• Serving on after-hours on-call team to respond to consumer needs.
• All Case Managers shall adhere to the principles of client self-determination and individual choice, involving clients in the identification of problems and design of appropriate service plans. All Case Management activities shall be designed to promote optimal independence among clients.
• The Case Manager shall perform other related duties as assigned.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

A Bachelor’s degree in social work or a related field and two years’ experience in casework, or related activity. Experience in a human service field is preferred. A Master’s Degree in Social Work or a related field and one year of related experience is preferred.

The Worker must be able to work with a diverse population, make mature judgements, possess good communication skills and maintain effective interpersonal relationships. Knowledge of basic medical, mental health, social service delivery systems, as well as acceptable record keeping practices is essential.

A valid driver's license and a legally insured and registered motor vehicle are required. (A copy of current license and registration will be on file in the personnel record.)

The preferred work schedule for this role involves working three consecutive days with at least one of those being Wednesday. 

Schedule Options available below: 

21-hour work week.