FLEX Senior UX Designer, User Experience and Design

This is a temporary position.   

With every journey, travel has the power to shape us and our world. Begin your journey as the Senior UX Designer, User Experience & Design at Marriott International, repeatedly voted one of Fortune’s 100 Best Companies to Work For®. Join our high energy and talented User Experience & Design team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world. 

 

This role is responsible for helping to shape the design and structured experience of Marriott’s digital hotel ecosystem, the online experience of over 8,000 hotels and resorts worldwide, and their connection to 30+ hospitality brands.  The Senior UX Designer will partner closely with the Director of User Experience, product management team members, and technology colleagues to meet needs across our business, leisure, member and non-member customers.  

 

This position requires the ability to produce designs, provide feedback, critique, and guidance to internal and external designers.  The Senior UX Designer will primarily produce wireframes, flows, and high-fidelity prototypes, and regularly collaborate with fellow UX team members.  

 

A strong portfolio is critical. Your portfolio should showcase experience in UX, interaction design, and brand application while highlighting conversion optimization efforts, simplicity, and ease-of-use.  

 

 

CANDIDATE PROFILE  

 

Education and Experience 

• 5+ years of relevant experience in digital product design  
• 4-year undergraduate degree, with bachelor’s degree in relevant discipline, or equivalent work experience 
• Experience in user-centric design, and in developing scalable design systems 
• Strong understanding of visual design principles  
• Proficient in general usability and transactional design best practices  
• Experience with major, large-scale global digital apps, websites, or other digital products 
• Proven experience delivering concepts, user journeys, information architecture analyses, and high-fidelity prototypes across desktop and mobile web 
• Familiarity with interpreting and applying branding and brand concepts.  

 

You’re exactly who we’re looking for if you: 

• Strategically combine deep expertise in UX best practices with a strong understanding of business objectives to deliver thoughtful and balanced UX solutions 
• Champion conversion techniques while balancing an elevated user experience 
• Proactively manage tasks and prioritize workload to consistently meet deadlines in a fast-paced environment  
• Maintain a well-organized workflow, including design assets, documentation, and project timelines to facilitate effective collaboration 
• Promote UX best practices drawn from a variety of disciplines (within and beyond hospitality)   
• Effectively communicate through compelling visuals and deliverables including wireframes, mockups, prototypes and presentations 
• Demonstrate self-confidence, energy, and enthusiasm in influencing teams 
• Showcase strong presentation and communication skills, with ability to defend design decisions 
• Ability to continuously iterate on designs based on feedback and usability testing to enhance user experience 

 

Nice to Have: 

• Expertise in large-scale global digital entities or other digital products within the hospitality, or travel industry 
• Superior communication and interpersonal skills including discovery facilitation, presentation, and storytelling 
• Experience with Agile / SAFE development methodologies 

 

 

 

CORE WORK ACTIVITIES  

 

Demonstrating and Applying Discipline Knowledge  

• Produces sketches, wireframes, personas, journey maps, flows, designs, motion specs, prototypes and/or presentations as needed to communicate experience design 
• Provides subject matter expertise on key functional systems to help shepherd strategic initiatives from idea to feasible implementation 
• Provides subject matter expertise on Marriott’s hotel ecosystem to help ensure a seamless user experience throughout digital products 
• References Marriott design systems for appropriate patterns, components, and styles during user experience design work; attends office hours for feedback and follows procedures to propose new elements when necessary 
• Ensure a quality experience on live digital products by participating in the user acceptance testing process 
• Uses software including: Figma, Fig Jam, Adobe Creative Suite; Microsoft Excel, Word and PowerPoint 
• Keeps