Security Surveillance Agent

Job Title:  Security Surveillance Agent

Department:  Security

FLSA Status: Hourly, Non-Exempt

Why the Colorado Convention Center is a great place to work:

• $500 Signing Bonus after completion of 30 days of service and an additional $500 bonus upon 90 days of service! Generous Paid Time Off and Holiday Pay

• Generous Paid Time Off and Holiday Pay

• Health, dental, vision insurance, eligible upon hire

• 401(k) investment plan, with a discretionary employer match of up to 4%

• Healthcare reimbursement and flexible spending plans

• Employer-paid and supplemental life insurance

• Short- and long-term disability insurance available

• RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.

• Tuition reimbursement program (salaried employees after working full time for at least one year)

• Employee assistance program

Compensation: $24.00 at time of hire, $24.50 after 90 days of service

General Summary:

The Security Surveillance Agent is tasked with the monitoring and documenting and identifying any and all suspicious activity, monitoring the patterns of peoples in and around the building.  Also documenting and bookmarking any incidents or injuries making notes of the occurrence and circumstances around them.   

Shift:

Thurs.-Sat.: 6:30am-3:00pm / Sun.-Mon.: 2:30pm-11:00pm / Tues.-Wed. OFF

Primary Duties and Responsibilities:

• Enter data into computer programs and use programs to gather data.

• The ability to use digital video recorders and offload video and photos from DVR’s.

• Write reports on activities seen and have good phone skills.

• Operate all equipment in the surveillance room

• Documenting and bookmarking any incidents or injuries making notes of the occurrence and circumstances around them.

• Monitor, Document, and Identify any and all suspicious activity

• Other Duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Skills and Abilities:

• Good organizational, communication and inter-personal skills

• Demonstrate excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele

• Absence of felony or violent crime convictions, required

• Clearly demonstrated ability at problem solving

• Must have excellent observation skills and attention to detail

• Excels in retaining and recalling information

• Ability to maintain strict confidentiality

• Knowledge of general laws and ordinances

• Able to work all shifts, required

• Ability to work under pressure dictated by event schedules and project timetables

• Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team

• Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities

• Excellent record of dependability and reliability

Education and Experience:

• High school diploma or GED; some college coursework in business courses preferred

• Customer Service experience, preferred

Computer Skills:

• Minimum of 2 years’ experience with computer related systems.

• Demonstrated computer literacy in word-processing and spreadsheet programs

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Position may require certifications by law and/or job assignment. Position requires long periods of sitting, occasional walking, climbing stairs, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing and pulling; may be subject t