Administrative Specialist, Office Manager

 

DSV - Global transport and logistics

 

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

 

Location: USA - Cleveland, Emerald Pkwy 

Division: Air & Sea 
Job Posting Title: Administrative Specialist, Office Manager 
Time Type: Full Time

 

 

Duties and Responsibilities

 

Oversee day-to-day office activities as main point of contact in reception area, and keep management informed.

 

Provide direct administrative support as needed, including scheduling appointments, meetings, and events; booking travel; mailing and shipping packages; and updating contacts database and employee lists.

 

Managing keycards, badges, and Envoy system for visitors.

 

Maintaining training records, CW1 license records, assist with employee termination.

 

Assist with managing phone extensions by ensuring the reception has an accurate list of user extensions.

 

Maintaining the office condition & order in storage rooms, arranging necessary repairs.

 

Monitoring office supplies and ordering new stationery, supplies, furniture, appliances and electronics as required.

 

Liaise with facility management vendors, including cleaning, catering and security services.

 

Manage all aspects of space/infrastructure planning (ex: moves, additions, changes to workstations) and provide answers, resources, and solutions when requested.

 

Provide general support to visitors.

 

Assist in the onboarding process for new hires and trainees, including mobile phones.

 

Plan in-house or off-site activities, like parties, celebrations and conferences.

 

Partner with HR to update and maintain office policies as necessary.

 

General IT support to guide employees to the correct resource and process.

 

Wellness ambassador for the Branch.

 

Facilities security coordinator.

 

Assist with Universal Waste and eWaste removal from the office. Dispose of old IT equipment and other related electrical equipment.

 

Assist with branch participation with the Business Continuity Plan (BCP).

 

QHSE program responsible if no other employee in the branch has been assigned.
 

Educational background / Work experience

 

Bachelor's degree in business administration, office management, or a related field is preferred.

 

Minimum of 3-5 years of experience in office management or administrative roles, with demonstrated leadership and organizational skills.
 

Skills & Competencies

 

Strong organizational and multi-tasking abilities.

 

Excellent communication and interpersonal skills.

 

Proficiency in office software applications, including Microsoft Office (Word, Excel, Outlook).

 

Attention to detail and problem-solving skills.

 

Ability to prioritize tasks and meet deadlines in a fast-paced environment.
 

Function / Market & Industry Knowledge / Business Acumen / Processes
Supervisory Responsibilities (if any)

 

May involve working with administrative staff providing guidance, training, and performance feedback as needed.
 

Preferred Qualifications

 

Certification in office management or administrative support (e.g., Certified Administrative Professional).

 

Experience with office management software or systems (e.g., Microsoft SharePoint, G Suite).

 

Knowledge of basic accounting principles for budget management.
 

 

Language skills

Fluent in English (verbal and written)
 

Computer Literacy

 

Proficient in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook).

 

Familiarity with office management software for scheduling, document management, and communication.
 

 

For this position, the expected base pay is: $22.75 - $30.75 / Hourly.  Actual base compensation will be determined based on various factors i