Dutch Wonderland - People & Organization Generalist

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

The People & Organization (P&O) Generalist functions as an HR expert to maintain organized and accurate employee records. The ideal candidate has a broad knowledge of HR topics that enables them to perform a diverse set of job duties each day and will play a critical and active role in all phases of the employee life cycle.

We are currently looking for a:

 

Dutch Wonderland - People & Organization Generalist

Roles & Responsibilities:

 

Roles & Responsibilities:

· Professionally and legally represent Dutch Wonderland Resort to ensure continued compliance with all federal, state, and local employment laws

· Assist with all aspects of the employee life cycle, including recruiting, onboarding, compensation, talent, learning, employee relations, and terminations.

· Assist team members with password concerns, payroll questions, employee relations issues, policy and procedure questions, benefits inquiries, etc.

· Monitor HR email and voicemail channels to respond to time-sensitive messages from colleagues, managers, directors, and employees.

· Participate in talent acquisition, recruitment, and new hire orientation initiatives

· Take an active role in recruitment, including creating job posts for the company careers site and external sites, attending job fairs, and screening applicants

· Create onboarding plans and educate newly hired employees on policies and procedures.

· Ensure HRIS data integrity while entering employee transactions, pay rates, and terminations into Workday

· Accurately maintain complete and accurate spreadsheets of HR data, using spreadsheet or database software

· Maintain physical and digital files for employees and ensure files are properly stored according to policy retention requirements

· Investigate and resolve employee relations issues promptly and legally.

· Provide guidance to department leaders when it comes to performance coaching and discipline

· Maintain uniform inventories to ensure adequate supply of items is always on-hand

· Schedule various departmental trainings and/or orientations using automated calendars; make updates to calendars, as needed

· Compile all information pertaining to payroll preparation and distribution, i.e., attachments and messages, terminations completed and filed.

· Create employee ID's and name tags for new employees

· Implement and improve employee recognition programs, which includes partnering with local businesses for discount cards, and plan and execute employee engagement events to boost morale

· Perform copying, filing and various other administrative duties

· Ensure proper inventory of forms used by P&O Department.

· All other duties assigned by leadership.

Requirements:

Education & Work Experience:

· Bachelor’s degree in Human Resources, Business Administration, or a related field; Equivalent work experience will also be considered in lieu of formal education.

· 2+ years of previous experience in an HR role is highly desired

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

· Ability to work flexible schedule, including evenings, weekends, and holidays, open to close

· Must have reliable transportation to and from work for your scheduled shift

· Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

· Ability to portray a positive, professional attitude

· Ability to maintain confidentiality and protect sensitive employee data

· Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests

· Must be proficient in Microsoft Outlook, Excel, Word, and Power Point

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