Medical Accounts Receivable Representative (Level One)

Are you looking for a career opportunity with growth and stability? Do you like working Monday through Friday and have the weekends off?

We offer free medical for employee coverage!

We welcome you to apply to this exciting career opportunity!

Huntington-Hill Imaging Center (managed by California Medical Business Services, LLC) is dedicated to improving medical practices through the use of innovative technologies, strategic partnerships, and years of industry experience. Our efforts are directed toward providing quality patient care in the Radiology field. Our team consists of Board Certified Radiologists, Medical Administrators, Technologists, Billing and Scheduling staff, and Patient Support staff.

We are currently seeking an Accounts Receivable (A/R) Representative - Level One to provide support to the Billing team. This full-time position will have a 40 hour/week day-shift schedule of 7:30am - 4:10pm (training schedule 8:30am-5:10pm), Monday thru Friday and is located at our Business office in Arcadia. 

The scheduled shift is:

• Monday-Friday from 8:30am-5:10pm (Training Schedule) 
• Monday-Friday from 7:30am-4:10pm
• Ocassional Saturday overtime (as needed) 
• There is an opportunity to work remotely after successfully passing the introductory period and meeting goals.

Pay Range: $21.00/hour-$22.50/hour 

The A/R Representative - Level One will provide excellent customer service to all patients of our clients. The position requires contact with insurers and patients by phone and internet for multiple practices and specialties. This position requires proficiency in learning our billing software, verifying/updating patient eligibility, and taking patient payment via credit card over the phone. Is also responsible for keeping up with changes in reimbursement policies and communicating with other A/R Team members.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list may not include all of the duties assigned.)

• Proficient application knowledge of CMBS billing software.
• Provide excellent customer service on phone calls.
• Make reasonable decisions on accounts (updating insurance, making a payment plan, calling insurance on patient behalf, etc.).
• Correct and resubmit a minimum of 250 rejections per day (unless there is less).
• Complete a mimimum of 2 mail batches per day (unless there is less).
• Verify eligibility when patient calls to give or update insurance information.
• Enter legible notes and read all prior notes before taking action.
• Verify and process credit card payments accurately.
• Assist patients as best as you can by going above and beyond, even if it means calling the insurer on their behalf.
• Identify system issues and bring to management’s attention with possible solutions and/or suggestions.
• Contribute to team goals and work on special projects.

QUALIFICATIONS:

• High School diploma or GED.
• 1+ years of experience in medical billing and collections or completion of accredited medical billing course.
• Experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties.
• Basic proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications.
• Basic proficiency with Microsoft Office and website navigation. 
• Typing skills (minimum of 40 words per minute).
• 10 key skills and basic math skills necessary.

KNOWLEDGE, SKILLS, ABILITIES:

• Understanding of healthcare claims.
• Knowledge of ICD-10, HCPCS and CPT coding.
• Knowledge of various insurances (HMO, PPO, Medicare, Medi-Cal, and others).
• Knowledge of MS Word, Excel and Outlook.
• Ability to communicate professionally in writing and verbally.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

• Environment: Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions.
• Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipme