Sales Operations Specialist

About Us

Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.

About the Role

As the Sales Operations Specialist, you will be the sales team’s business partner, supporting revenue growth and increasing sales productivity by providing accurate analytics, efficient processes, customer segmentation, territory management, cutting-edge sales tools and facilitating the flow of communication between all stakeholders. You will have ultimate ownership of the sales forecast, shouldering responsibility for implementing and maintaining adherence to processes that ensure its accuracy. In short, you will set the standard for operational excellence in all things sales-related.

What Your Success Will Look Like

• Sales Process Optimization: Identify inefficiencies in current sales processes and recommend improvements to streamline the buyer journey and increase team productivity.
• CRM Administration: Maintain and optimize our CRM system (e.g., HubSpot, Salesforce), ensuring data integrity, managing automation workflows, and supporting user adoption across teams.
• Performance Reporting & Analytics: Generate regular reports and dashboards on key sales metrics (pipeline, forecasting, conversion rates, win/loss, etc.) and provide actionable insights to leadership.
• Sales Enablement: Collaborate with marketing and product teams to ensure the sales team has access to relevant content, tools, and training resources.
• Cross-functional Collaboration: Partner with Marketing, Customer Success, and Finance to ensure alignment across the full revenue cycle.
• Tech Stack Management: Evaluate, implement, and integrate sales tools and platforms that enhance sales efficiency and scalability.
• Sales Support: Manage SalesHelp@ email distro for sales questions and support needs. Exhibit care by supporting the sales team in all aspects of the sales process, promoting the achievement of sales goals.
• Sales Process and GTM: Support Sales Enablement in the creation, development, and updating of system and tools training materials used by the sales team. Work closely with sales training, sales enablement, and marketing to coordinate sales operations support on product launches, partnership initiatives, CRM support, etc.
• Sales Communication: Manage communication and coordination between sales and all other internal departments. Create and maintain documentation (SOPs) for key sales processes, assist with onboarding of new Sales reps, and additional tasks as required.

Who You Are And What You Bring

• 2 - 4 years of experience in Sales Operations, Revenue Operations, or related roles in a SaaS, AdTech, or digital marketing environment
• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales enablement tools
• Strong analytical and Excel/Google Sheets skills; familiarity with BI platforms like Looker, Tableau, or Power BI is a plus
• Excellent communication and project management skills
• Comfortable in a fast-paced, tech-centric environment

Our Scorpion Values

• Winning Mindset:  When our clients win, we win.
• Genuine Care:  We only succeed when we are truly invested in our clients and each other.
• Unmatched Results:  We deliver more than expected–and then some–driving the best results and impacting lives.
• Constant Improvement:  We believe there is always a better way. We learn we ask “What if?” we build and then do it again.
• Unbeatable Teamwork:  We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.

Our Benefits

We invest in our employees by offering them diverse benefits from best-in-class carriers. T