Head of Product Management

Head of Product Management

Job Status: Full Time

Compensation: Salary (Exempt)

Position Type: Direct Hire *Note: this is not a contract role

Pay: $160K - $190K annually based on experience

Core working hours: 9AM - 5PM ET

We're seeking a dynamic individual with a deep understanding of product development, a systems-thinking mindset, and a strong engineering background. This person should possess an entrepreneurial spirit, a passion for data analysis, and the drive to influence key metrics that will propel the organization forward. If you're excited about making a significant impact through innovative product strategies and complex problem-solving, we'd love to have you on our team!

About the team you’ll join

We’re a team of driven, conscientious individuals with a clear mission: to make accounting and payroll fast, simple, and affordable for millions of American businesses and their accountants. 

It’s not enough to have a “good job”. It takes connection, culture, encouragement, growth opportunities, challenges, communication, and so much more to create an environment where people and ideas flourish. 

We are Patriot Software; a hybrid remote company with 175+ employees across the United States and a co-working space in Canton, Ohio. 

Our search for a new team member always starts by seeking a quality individual who desires to live by our core values:

1. Be Customer Obsessed - In everything we do, we start with the customer and work our way backwards. Our primary focus is how we deliver tremendous value for the American businesses we serve.
2. Lead With Speed - We believe in doing things quickly and not being afraid to take big chances. Moving fast and making bold moves is how we stay ahead.
3. Don’t Cut Corners - We don’t skimp on quality. We make sure to own our technologies, development, and operations so that the entire experience is the best it can be.
4. Create a Better Us - We’re always improving by keeping it simple, saying no to things that don’t help our customers, automating what we can, and spending our money wisely.
5. Follow The Golden Rule - We treat others how we would want to be treated, disagree and commit, and welcome feedback from anyone, anywhere in the company.
6. Grow, Be a Leader - We look for leaders at all levels and always put the customer and team above ourselves. We want to build a pro team of high-caliber players, with high accountability and trust across all individuals.

Interested in learning more? Great! Read on to see if your skills are a match, too.  

What You’ll Be Doing: 

• Own Product Strategy Execution – Shape strategic direction and execute relentlessly. Ensure a seamless, high-quality customer experience.
• Define Great Metrics – Establish meaningful product KPIs that enable us to be inventive and experiment boldly. Talk to customers frequently to surface anecdata. 
• Analyze Market & Competition – Stay ahead of trends, research competitors, and translate insights into product direction.
• Lead & Develop the Team – Hire, coach, and retain top talent. Foster a culture of high performance.
• Collaborate & Influence – Work cross-functionally to drive strategic decisions based on data, insights, and customer needs across Engineering, Design, and the broader organization. 
• Build a Strong Product Culture – Encourage rapid testing, knowledge-sharing, and transparency.

Please note this is a sample of what you’ll be doing. This job requires you to be able to adapt to change quickly in order to deliver an exceptional customer experience. Your duties, responsibilities, and activities may change at any time with or without notice.

Some Examples of Recent Work:

• Own the whole-company internal communications around our product vision and strategy
  The Head of PM took point on crafting the internal communication strategy around our product vision and strategy, and then went out and helped stump across the org to align all departments.
• Roll out product analytics across the company
  The Head of PM led the effort to pick and set up our new product analytics tool. That meant managing the sales process, figuring out technical needs, and working with Engineering and Data to get it running right.
• Run roadmap and feedback meetings with top customers
  The Head of PM takes point