Design Strategist - Workplace - Mid Level

About Strategy at Gensler

Gensler’s Strategy Practice is focused on enabling transformation – our creative and collaborative approach, supported by data and intelligence, enables impactful change and evolution of our clients’ organization, culture, and environment. Our multidisciplinary global team works with a wide range of organizations including major Corporations, Healthcare and Cultural Institutions, Real Estate Developers, and Universities to develop holistic experiences. We use in-depth user research and engagement to explore and develop strategies that enable our clients to meet their business and organizational objectives. In parallel, we help our clients manage change to ensure new ideas take root, and to build capability that sustains. With our design teams here in San Jose and around the world, we conceptualize and implement creative solutions that support our client’s needs.

Your Role

As a Strategist, you will be a key part of multi-disciplinary design teams working with a wide range of clients across industries and sectors to evaluate their current conditions, define their goals, and develop integrated strategies for how their environment, technology, policies, and services can support their objectives. Your work will span a wide range of scales, from pilot projects that test new ideas to global strategies and programs. You’ll define and conduct rigorous research efforts, synthesize data and feedback into meaningful insights, and develop innovative future state concepts and solutions. You’ll guide the design and facilitation of robust processes to engage with a variety of stakeholders to get input, co-develop solutions, and assess options.

What You Will Do

On projects, you’ll:

• Design and support engaging workshops with internal teams, clients, and other stakeholders
• Analyze qualitative and quantitative data from multiple sources to determine impact on business goals, organizational culture, or performance criteria for spatial design
• Synthesize information and data into meaningful insights and narratives told through presentations, reports, posters, videos, websites, etc
• Articulate and represent scenarios (with plans, data, feedback, relevant precedents, etc) to illustrate a range of relevant solutions (e.g. design concepts, work styles, program, service models, etc) based on the research that meet the client’s objects and expresses the tradeoffs associated each option
• Use interdisciplinary thinking and collaboration to ground all ideas in research insights and design constraints
• Define and develop concepts and prototypes of experiences, programs, services, and spaces to test with users and stakeholders
• Plan and perform user research and data collection activities
• Be responsible for content creation, preparing client presentations, reports, and recommendations for strategic solutions with guidance from Project/Strategy Director
• Contribute to business and client development activities

With clients, you’ll

• Lead and facilitate client presentations and meetings with Strategy Directors
• Focus on learning their business, culture and desired outcomes
• Share relevant precedents for context and inspiration
• Assist in building client relationships as a trusted partner

Your Qualifications

Who Are You? – You’re passionate about the built environment and its impact on individuals and organizations. You:

• Are a self-starter and quick learner
• Thrive in a fast-paced, dynamic, and open environment that requires fast iterations and pivoting between collaborative and individual work
• Have the ability to work on multiple projects simultaneously
• are a clear communicator and presenter of ideas, findings and/or point of view
• Are an enthusiastic collaborator and are able to work successfully with a range of other disciplines who compliment your experience
• Are a critical and creative thinker
• Infuse empathy and behavioral analysis into your work
• Respond proactively and thoughtfully to design critique and feedback from clients and colleagues
• Are experienced with research methodologies and activities, along with working with both qualitative and quantitative data
• Can graphically visualize information and ideas, able to effectively use charts, graphics and design concepts to represent and communicate findings and complex ideas
• Are a strong and persuasive writer, able to clearly and succinctly describe work process, options for consideration, findings, recommendations, communications, memos, etc.
• Can create powerful and compelling narratives with strong written, visu