Project Manager, IT and Systems - Americas

Salary: Commensurate with skills and experience
Reports to: SVP Systems & Organizational Change, Americas
Location: to be agreed.

Overview

People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering timecritical logistics services at over 350 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.

Role Purpose
A structured and proactive Project Manager to support the delivery of systems and IT projects, as well as
organisational change initiatives across Americas. This role will coordinate projects, ensuring alignment, timely
execution, and structured delivery.

In addition, the Project Manager will act as the key coordination point for global initiatives driven by the Central IT
PMO, supporting their effective deployment and integration within the Americas region. This includes aligning
regional activities with global milestones, managing local dependencies, and ensuring two-way communication and
timely reporting between central and regional project teams.

The Project Manager will manage a diverse and evolving portfolio of high-impact initiatives, ensuring that
milestones are achieved, risks are managed, and stakeholders are informed and engaged.

This role is critical to enabling timely delivery, managing cross-functional dependencies, and ensuring stakeholders
are informed and engaged. The ideal candidate will be proactive in driving action, not just tracking it — someone
who builds strong relationships, creates accountability, and keeps momentum across all layers of the organization.

Main Accountabilities

Project Planning & Coordination

Develop and maintain structured project plans, timelines, and milestone trackers across the Americas
Organisational Change, Systems, and IT Portfolio.
Coordinate the effective regional execution of global initiatives, working closely with the Central IT PMO to ensure
alignment of governance, deliverables, timelines, and resource planning.
Manage interdependencies across projects, functions, and regions — escalating blockers or conflicts early.
Apply structured thinking to organize complex project scopes into clearly defined and manageable phases.

Project Monitoring, Reporting & Communication

Track progress against milestones, deliverables, and timelines across multiple concurrent initiatives.
Produce clear, structured weekly and monthly project updates, ensuring leadership has an accurate and actionable
view of status, risks, and next steps.
Maintain robust project documentation, including RAID logs (Risks, Assumptions, Issues, Dependencies), decision
trackers, and lessons learned.
Consolidate input from multiple project streams (e.g. systems, IT infrastructure, change initiatives) into concise,
decision-ready summaries for senior stakeholders.

Stakeholder Engagement

Facilitate project meetings, working groups, and steering committees with internal and external stakeholders across
Europe and central/global teams.
Prepare professional and structured meeting materials: agendas, slide decks, minutes, and action logs.
Drive people to action by following up assertively, building rapport, and ensuring commitments are delivered — not
just requested.
Be an activator, not just a coordinator — using influence, clarity, and persistence to keep people aligned and
projects moving forward
Act as a bridge between strategy and execution, ensuring stakeholders remain informed, aligned, and engaged
throughout the project lifecycle.

Portfolio Oversight & Integration

Maintain a consolidated portfolio view across all active projects from the Organizational Change, Systems, and IT
domains.
Identify portfolio-level risks, dependencies, and resource constraints, and propose mitigations or reprioritisations
where necessary.
Standardise project tracking and reporting practices across the Europe region, in alignment with global PMO
frameworks where applicable.
Ensure that European project needs, constraints, and timelines are clearly represented in global programme
forums.

Collaboration with Technical & Design Teams

Work closely with the Business Process Owners, System Owners and Integration Leads to translate
process/system designs into executable project workstreams.
Collaborate with technical teams (IT, integration, data, security) to ensure timely and accurate delivery of system
configurations, interfaces, and inf