Sr. Director, Solution Management Edge/AI

Job Req ID: 26183

About Supermicro:

Supermicro® (NASDAQ: SMCI), with 30+ years of leadership in AI, Enterprise, cloud, and 5G Telco/Edge Infrastructure solutions, pioneers the industry with Building Block Solutions® and Green Computing servers. Its customizable, efficient, and sustainable IT offerings such as liquid-cooling technology redefine performance standards and environmental responsibility.  Headquartered in San Jose, California, Supermicro operates globally with offices, manufacturing facilities, and R&D centers strategically located in Taiwan, the Netherlands and Malaysia to serve its diverse clientele. 

Job Summary:

Why This Role Matters:

Supermicro is seeking a Senior Director Solution Management with exceptional leadership, analytical, strategic, and mentorship skills to drive the growth and innovation of our Edge Computing solutions. This role will be engaging new and existing customers, along with product management.  You will also be promoting our Edge Computing product lines for AI/IoT/Embedded/High-Performance Edge Computing Systems and identifying global market opportunities. This role will also require strong leadership in managing teams and shaping the overall strategy for product success.

 

The ideal candidate will have deep expertise in product management, market positioning, and stakeholder engagement, ensuring that Supermicro remains a leader in the Edge Computing space. This position is based at our headquarters in San Jose, CA.

Essential Duties and Responsibilities:

What You’ll Do: 
 

New Product Introduction & Internal Collaboration
• Conduct market and business analysis, identifying trends and opportunities to strengthen Supermicro’s position in Edge Computing solutions.
• Develop and execute an aggressive go-to-market strategy, ensuring successful product launches and competitive positioning.
• Lead and manage Edge Computing product development through its full lifecycle, from concept (POC) to end-of-life (EOL).
• Collaborate with engineering, R&D, and manufacturing teams to define product specifications and ensure alignment with customer needs and industry trends.
• Drive resource management for product development, working closely with manufacturing, operations, and supply chain teams.
• Oversee quality control and validation processes, including design reviews, sample testing, and failure analysis, to optimize product reliability and performance.

 

Customer Engagement & Product Promotion
• Work directly with enterprise customers, gathering insights and feedback to refine product specifications and enhance user experience.
• Lead technology research and competitive analysis, ensuring product roadmaps align with evolving customer demands and industry advancements.
• Represent the voice of the customer in product planning meetings, ensuring product offerings address real-world deployment challenges.
• Develop and maintain strategic partnerships within the Edge Computing ecosystem to expand market reach and adoption.

 

Leadership & Strategic Management
• Lead and mentor a high-performing product management team, fostering innovation and excellence.
• Define and implement best practices for product lifecycle management, ensuring streamlined execution from ideation to market delivery.
• Work cross-functionally with sales, marketing, and technical teams to support product positioning and revenue growth initiatives.
• Establish key performance indicators (KPIs) to measure and drive product success in the Edge Computing sector.

Qualifications:

What You’ll Bring:
• Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field; a Master’s degree is highly preferred.
• 20+ years of experience in product management, with a strong background in Edge Computing, server architecture, and high-tech product development.
• Demonstrated expertise in new product introductions (NPI), including concept validation, engineering collaboration, and go-to-market execution.
• Strong understanding of server hardware, chassis manufacturing processes, and component integration (mechanical, thermal, power, PCBA).
• Experience managing manufacturing operations and cost structures, including hard tooling, injection molding, and fabrication.
• Proven ability to develop, install, and optimize new product methodologies, processes, and performance standards.
• Strong leadership, people management, and cross-functional influence skills, with experience guiding teams towards achieving business objectives.
• Ability to effectively manage customer relationships, resolve conflicts, and align product strategies with client needs.
• Self-motivated, results-drive