Partnerships Development Manager

Our mission: Healthie powers virtual-first care delivery while improving access to healthcare and enabling better healthcare outcomes through technology.

We build infrastructure that all healthcare organizations need to perform virtual-first care. Between our EHR, scheduling, and patient engagement solutions, Healthie’s API-first approach makes it easy for organizations of every size to build, customize, and scale their business.

Today, we power thousands of organizations – ranging from small private practices, to digital health startups and multi-billion-dollar healthcare companies. Leveraging Healthie, our customers deliver care to millions of patients, across the full spectrum of healthcare services – from preventative health & wellness to complex chronic care management. 

We believe that the future of healthcare delivery is virtual-first, longitudinal, and collaborative. Learn more at https://www.gethealthie.com/

Healthie’s ecosystem of third-party apps is growing quickly - third-party solutions, service partners, and innovative solutions that offer value-adds to our customers can integrate into our API and platform to enable our customers to deliver targeted, personalized healthcare.  Today, more than 50 companies have joined Healthie’s Harbor, including companies like Fullscript, Zocdoc, and Zus Health. 

The Partnerships Development Manager will be responsible for shepherding interested Harbor app developers through our enrollment and implementation process. You’ll be hands on building consultative relationships with partners interested in developing on Healthie’s API to support our customers, and ensuring that agreements meet Healthie’s requirements as an ONC-Certified EHR. You’ll ensure that prospective partners will be good fits for Healthie’s Harbor and provide beneficial tooling for our customers, and work closely with Healthie’s business and R&D teams to ensure a seamless Harbor partner experience. Reporting to our Director of Marketplace this is a great opportunity for a highly-organized, self-motivated  individual to join a rapidly growing division within Healthie. 

Responsibilities: What you’ll be doing and held accountable for:

Partnership Development and Onboarding

• Onboard new partners to Healthie’s Harbor, which importantly consists of prioritizing categories of prospective vendors that our customers are asking for, and developing an advanced understanding of Information blocking regulations to inform agreements and recommend.
• Ensure that newly-joined Harbor Partners understand Healthie’s API documentation, build integrations in strategically beneficial ways to support our customers.
• Continue to optimize Healthie’s Harbor Partner Program to ensure that Partners are successful. 

Customer and Partner Solutions

• Interface with our customers along with their Customer Success Managers to identify potential solutions that new Harbor partners can solve.
• Proactively engage with prospective Harbor Partners that Healthie customers are requesting solutions for.
• Collaborate with internal teams, including Sales, Success, Support, and Engineering to identify product gaps that can be solved by third-party partners.

Partnerships Health

• Work with the Manager of Partner Success to identify opportunities to enhance the partner onboarding experience.
• Identify opportunities for Healthie product development to create a better development experience for our partners.
• Ensure a healthy and growing ecosystem by meeting quarterly and annual KRs and KPIs for partner acquisition.
• Helping our providers and patients’ data get to where it needs to be.

At 3 months, success in the role looks like: 

• Owning the partnership acquisition process from start to finish
• Signing up new partners every week or close to it
• Developing deep knowledge of anti-kickback and information blocking laws
• Identifying areas of marketing opportunity among partners
• High internal satisfaction with new partners we’ve brought on
• Positive feedback from team members and peer management
• Build rapport with cross-functional teams (success, support, sales)
• Support cross-functional teams by regularly joining customer facing calls
• Meeting department-level and individual-level OKRs and KPIs for partner sign-ups and utilization

Qualifications: What we expect from you:

• Track Record of Success: 2-4 years of experience in sales or partnerships with a history of meeting or exceeding quotas.