Global Account Director

Brief Job Description: 

The Global Account Director leads the sales and account management functions for the largest global accounts in the organization.  There is very high expectation for growth in these global accounts through new product and service sales and increasing levels of service as applicable.  The director will interact with all levels of management to influence and lead decision-makers and team leaders.  The role is to define, lead, direct, coordinate Vertiv’s Global strategy and execution for the account, working with and through lines of business, regional sales and service organizations and leadership. Teamwork with global divisions of Vertiv is of paramount importance as is the ability to work well with respected executive leaders for each client. 

Responsibilities:

• Build, develop and maintain business relationships, as well as the customer satisfaction level, for the largest global accounts in the organization. 
• Develop sales and business opportunities, for short and long-term goals defined as part of the corporate strategy. 
• Ensure existing customer portfolio is developed and maintained at all levels to ensure positive customer satisfaction.
• Identify and apply all necessary action in the commercial and industrial market to reach sales objectives, concentrating on expanding coverage of the market segment and integrating new account opportunities. 
• Contribute to the implementation of global portfolios, research, and development, maintaining and building relationships with customers.
• Lead strategic analysis and planning activities to determine the appropriate offerings and sales techniques that demonstrate value for the customer and justification for the product and service offering presented. 
• Drive executive level communications while effectively persuading the audience with data and statistics that make our points clear, concise, and obvious.
• Ensure service and delivery execution and delivery of contract requirements and customer expectations by enforcing cross-functional management of operational teams. 
• Other duties as assigned.

Qualifications:

• BA or BS in Business, Marketing, Communications, or similar field is required, MBA is preferred. 
• 10+ years’ experience in a Sales Leadership role working with high profile accounts. 
• Conversant knowledge of contractual terms and conditions and be able to lead discussions with both legal and commercial counterparts.
• Demonstrated ability to close complex transactions through direct influence with multiple decision makers. 
• Knowledge of Program and Project management.   
• Comprehensive knowledge of the power system and thermal value chain and relevant data center infrastructure.
• Must be a self-starter and follow projects to completion with minimal supervision. 
• Excellent organizational, analytical, and interpersonal skills.    

Travel Required:

• Travel 50% - Extensive domestic and some international travel will be required as needed.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic inf